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Intermittent unstablbe internet connection issue

ThomasTaoChen
Newcomer
Newcomer

‎2022-02-14 11:00 PM

Hello! Recently we experienced many network issues when connecting zoom.  When the issue occurs, we can only hear from others but can not send our own voices. This kind of problem usually lasts for 2-3 minutes and happens 3-6 times every hour. Based on our observation, the network is fine as we haven't encountered any issue to access other services. Is there anyone who can help with this problem? 

2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

‎2022-07-05 06:26 PM

Hi @ThomasTaoChen! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

Naomi55
Newcomer
Newcomer

‎2023-02-14 01:07 PM

Hi, I also have this same issue! I have a great internet connection literally on every other platform except Zoom. I have a zoom interview coming up on Monday, February 20th. Can you please help me to stop this from happening?? @crchan123 

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