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Intermittent unstablbe internet connection issue


Hello! Recently we experienced many network issues when connecting zoom.  When the issue occurs, we can only hear from others but can not send our own voices. This kind of problem usually lasts for 2-3 minutes and happens 3-6 times every hour. Based on our observation, the network is fine as we haven't encountered any issue to access other services. Is there anyone who can help with this problem? 


Zoom Moderator
Zoom Moderator

Hi @ThomasTaoChen! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.