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Delete Virtual Backround


I can´t remove a virtual background in my laptop, when i'm in a meeting in my phone, the virtual backround doesn´t appear, but in my laptop it does. I tried to uninstall the app, I changed the account i was signin in but nothing helped, I changed to another virtual background but the first one is taken as the "none" option so it didn´t changed anything.

I'd really aprreciate the help, also sorry if my english is bad, not my first language


Zoom Moderator
Zoom Moderator

Hi @AlanMV2020 thank you for posting for the first time and welcome to the Zoom Community!


Are you signing in via the Zoom desktop app > clicking on your profile image > selecting Settings > Background & Effects?

Screenshot 2024-02-15 at 11.01.41 AM.pngYou should be able to delete the background image by hovering over the image and clicking on the x icon in the top right corner of the image. 


Keep me updated! 

Carla (she/her/hers)
Zoom Community Team
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