Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-07-22 11:33 AM
Hi,
I was reading the articles on your website, and it does not mention how latency affects Zoom.
I'm about to sign up for a new ISP with the following characteristics: 25Mbps DL / 5 Mbps UL, and 600ms ping
Is that ok for using Zoom? I see some people complaining about latency, but I wanted to make sure
Thanks!
2023-07-23 07:52 PM
hi zoom_user_no_1,
Support article states : Typically, a latency of 150ms or less is recommended. 600ms is quite high.
Available statistics during a meeting
After you access Statistics for meeting and phone, you can view the diagnostic information in the following tabs:
Overall
Note: See our system requirements for recommended specifications.
Audio, Video, and Screen Sharing
Accessing meeting and phone statistics – Zoom Support
You can also run the Zoom network connectivity to see what you have in terms of your network connection.
Zoom Network Connectivity Tool – Zoom Support
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot