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2023-03-09 11:02 AM
I work with patients and our appointments are all virtual. On occasion, we need to add a certified medical interpreter. We are running into a feedback issue on our computers. The interpreting company we work with has an online platform and they suggested we use a dial-out feature through Zoom to add the audio interpreter. It appears that there is a fee to add this feature. Does anyone have a suggestion on how to add the audio interpreter?
2023-03-09 11:56 AM
The language interpretation function is available for Zoom's BIZ, EDU and ENT plans.
In the case of having a PRO plan, the only way to add this function is by purchasing an add-on license called "Webinar"
2023-04-13 05:42 AM
If you have a Zoom One Pro account, you could add on the webinar licence and utilize the Language Interpretation feature on Zoom.
We have been using it for a few months now, and it works wonders.
Let me know if you require any help with the platform assistance.