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Adding an audio interpreter to a Zoom meeting

anaddell
Listener

I work with patients and our appointments are all virtual. On occasion, we need to add a certified medical interpreter. We are running into a feedback issue on our computers. The interpreting company we work with has an online platform and they suggested we use a dial-out feature through Zoom to add the audio interpreter.  It appears that there is a fee to add this feature. Does anyone have a suggestion on how to add the audio interpreter?

2 REPLIES 2

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi anaddell

 

The language interpretation function is available for Zoom's BIZ, EDU and ENT plans.

In the case of having a PRO plan, the only way to add this function is by purchasing an add-on license called "Webinar"

Wences

ShivaniTBH
Listener

Hello, 

 

If you have a Zoom One Pro account, you could add on the webinar licence and utilize the Language Interpretation feature on Zoom. 

We have been using it for a few months now, and it works wonders. 

 

Let me know if you require any help with the platform assistance. 

Shivani, TBH