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Action Required: Update Certificate Trust Stores


I received a notification that Our new SSO Certificate will be issued from the G2 root. As such, we are reaching out to notify you that you may need to add a new certificate to your trust stores prior to Dec 1st, 2023, to avoid a service disruption.

I checked my and couple other trusted root folders and that exact certificate is already there without me taking any action.

So, is this certificate automatically stored there via windows update? 


Thanks for replies.


Community Champion | Customer
Community Champion | Customer

As long as the IdP you use for SSO (if you don't use SSO, don't worry about anything!) is set to automatically rotate certificates, you should be fine. Worth a look just to be safe, but you're most likely OK as-is with a modern IdP configuration.