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Hi @EunjiOh thank you for your post here on the Zoom Community! Could you try these two things
- review this support article and make sure the license has been assigned to your user account in the web portal https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
- sign out of the zoom client entirely, then sign back in. Sometimes a refresh is all it needs!
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