Discover Zoom success stories and upcoming events! Explore our Customer Success Forum & Events page.
Visit NowEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Collaborate over video without scheduling a meeting
Remove the hassle of traditional scheduling with Zoom Scheduler
Simplify communication and drive engagement with Workvivo
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-12-06 10:59 AM
Hello,
I am looking to add and rearrange my tickets so that they appear in a more logical order. I cannot seem to find a way to change the order (which comes first, second, etc.). Is there a method to do this, or do I need to delete the existing tickets and then create them in order?
Thank you
Solved! Go to Solution.
2022-12-09 11:52 AM
In case anyone has this issue. I did hear back from support and this is the message they gave me. Basically, what I did was change the time of the start sale 15 minutes after the last and the order was correct.
The tickets are arranged in the following way:
• Available tickets will be shown in front of sold-out tickets
• Within the available tickets, will be sorted by sale start time
• If the sale start time equals, it will be sorted by price.
• If the price equals, it will be sorted randomly.
Do take note that the ticket name is not taken into consideration when sorting them.
2022-12-09 11:52 AM
In case anyone has this issue. I did hear back from support and this is the message they gave me. Basically, what I did was change the time of the start sale 15 minutes after the last and the order was correct.
The tickets are arranged in the following way:
• Available tickets will be shown in front of sold-out tickets
• Within the available tickets, will be sorted by sale start time
• If the sale start time equals, it will be sorted by price.
• If the price equals, it will be sorted randomly.
Do take note that the ticket name is not taken into consideration when sorting them.
2024-01-01 03:39 PM
Hey, @dlorimer. Just wanted to circle back to you on this... thanks for posting the info you got from support.
I like to test things in Zoom Events -- especially things that aren't apparently well documented... like the order of ticket listings. I created a test event, with a few different ticket configurations. Here's what I now see during registration:
The "late arrival - mid-range" ticket has already started on sale, while the late-arrival cheap and free tickets don't start for about an hour. The "mid-range" tickets did NOT have the "set ticket quantity" switch enabled... and like for that reason is listed after the other tickets for which there was a limit set.
I made a variety of changes to the ticket parameters, and they always maintained the same order... which was the order they are listed in the Zoom Event Editor, which is also the order in which they were created.
If you are able to force them into a particular order other than the order in which they were created, I'd appreciate more information on what you did that affected the order.