Can you broadcast messages to attendees waiting to enter a webinar? | Community
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J
Newcomer
JRB
Newcomer
May 10, 2022
Question

Can you broadcast messages to attendees waiting to enter a webinar?

  • May 10, 2022
  • 1 reply
  • 1 view

When a host or panelist is running late or having a lot of difficulties getting set up, it would be great to be able to broadcast a message to attendees who are waiting to be let into the webinar. I understand you can do this with meeting "waiting rooms," but not when you are in a webinar "practice session." Are there any plans to add this invaluable feature to the host controls during a webinar? It is not something you can plan for (despite leaving 30 minutes to get set up, I would have used this feature two times in the last month), but it is so important to let attendees know what to expect when things are going awry. 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    May 11, 2022

    Hi, @JRB –

     

    First, volunteers in the Zoom Community don’t have a way to handle feature requests. Please use this Zoom web page to make a feature request directly to Zoom staff:
    https://www.zoom.us/feed

     

    Secondly, I’d recommend having a small PowerPoint file with a slide that says “Sorry for the delay, our Webinar will begin about 5 minutes later than scheduled.”  Share that and let the attendees in. Find some public domain or royalty-free background music, and if you have an update later, be brave and turn your audio and video on — explain the situation. Don’t leave them out in the cold wondering what’s going on – even if you get some sort of message option. Be a host! Bring them in! Talk up the upcoming speaker!  More of your audience would appreciate that than wouldn’t.  Just my 2 cents as a solo Zoom event facilitator. 

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