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Can we get cloud recordings if account is deleted? Error 3,301 is showing on opening link of recordi

RohitAhuja
Listener
 
1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

 

However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted. 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

 

However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!