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2022-09-23 10:04 AM
Hello, my account says that I need to contact admin to access my recordings on the cloud. I have a video on there that I need and I can not access it. It says that it is disabled.
2022-09-23 08:45 PM - edited 2022-09-23 08:46 PM
What type of account license do you have? Basic, Pro, Business, Education, or Enterprise?
What type of device were you on when the recording was created? Desktop (Windows or Mac out Linux), phone, or tablet (Android or IOS).
Was this your hosted meeting, or hosted by someone else?