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Block Deleting users in zoom chat

Mathscience
Listener

I blocked my friend on zoom chat and instead of hitting unblock I deleted her. Now when I send her a contact request, she doesn't receive it. How should I:

a) unblock her and

b) add her into my contacts again.

8 REPLIES 8

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! On this support page there is a clean zoom uninstaller that I would like for you to use to uninstall the zoom client from your machine and then reinstall using the zoom.us/download page. Would you be willing to try that for me, please? 

https://support.zoom.us/hc/en-us/articles/201362163-Mass-deployment-with-preconfigured-settings-for-...

Here is the page, do a search for Clean Zoom Uninstaller and it will populate. 

 

If this response was helpful for you, please do not forget to click on the accepted solutions button!

Will my data be safe, since I would not like to lose my chat histories.

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Mathscience , 

 

 No, you will lose your chat history if you perform this action. What we can do is have a support ticket created for you with our Moderators. Do you have a support ticket submitted already, or would you like for me to request that one be created on your behalf?

 

Regards,

Brandon

If this response was helpful for you, please do not forget to click on the accepted solutions button!

Oh, thanks for the information. Actually I took a help of a common friend and now we have a channel which acts as our private chat. Thanks for the help though!

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,
My name is Brandon. Thanks for joining the community!
If the solution that I have provided works for you, please click on the "Accepted as Solution" button in the bottom right corner.


If this response was helpful for you, please do not forget to click on the accepted solutions button!

I did the same thing, how to unblock after deleting?

chezsher
Listener

I am a teacher who had a student waiting to come into virtual class 5 minutes early. I was on with other students, and accidentally blocked the student, rather than just hitting the X , so his request did not show. How do I unblock him now?

 

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @chezsher,

 

Here is how you can actively Allow a participant to rejoin your Zoom Meeting. 

If this response was helpful for you, please do not forget to click on the accepted solutions button!