cancel
Showing results for 
Search instead for 
Did you mean: 

refund

rweaver333
Listener

Zoom charged me $149.90 but I only got free service all year.  I want a refund. Please help.

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hi @rweaver333 refunds and billing inquiries are not handled on Community.

 

Please create a ticket https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 with our Zoom Billing Support, therefore, our teams can further look into your issue. Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hi @rweaver333 refunds and billing inquiries are not handled on Community.

 

Please create a ticket https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 with our Zoom Billing Support, therefore, our teams can further look into your issue. Thanks! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!