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not able to continue meeting beyond 40 min

meena11
Newcomer
Newcomer

‎2023-03-24 06:09 AM

i m a paid subscriber, i pay monthly a sum of 1300 plus, till las month i was able to connect beyond 40 min, but recently i found that my meetings get over in 40 min. pls help me solve this urgently.

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-24 07:37 AM

Hey @meena11 , I would suggest Viewing your account and subscription details within the Zoom web portal as can view your account details to ensure you are assigned the appropriate licenses. 

 

You can follow the article to understand your account type, the date your subscription started, your subscription period and status, and others.

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Zoom Community Moderator
he/him/his

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