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Explorer
October 14, 2024
Solved

Warning: Empty Digital Signage content list

  • October 14, 2024
  • 14 replies
  • 18 views

Is there any way to not have this warning appear in the Room Health Dashboard? Digital Signage is not enabled for this room so don't need this warning.

Best answer by NocturnalDC

Yup. Spoke w/ Zoom Tech Team/Developers and they pretty much said the same and added that this is considered a bug, and they are going to fix it in ZR version 6.2.5.

14 replies

Newcomer
October 14, 2024

I just updated to 6.2.0 and was wondering the same thing. 

Newcomer
October 15, 2024

Same issue, even disabling the digital signage option in the room setting won't remove the message.

Newcomer
October 15, 2024

Empty Digital Signage content list -  still appears even after disabling DS

 

Newcomer
October 15, 2024

Same issue here, yestarday I upgraded some devices to 6.2.0 then today appear this message on Rooms Dashboard, actually these rooms does not have Digital Signage enabled.

 

 

Newcomer
October 16, 2024

I got the same thing after updating to 6.2.0.  I got around it by adding some temporary digital signage.  I went to Room Management, Zoom Rooms, Account Settings (the global), Digital Signage... and added a wallpaper.  Enable Digital Signage and save.

 

After rebooting the Zoom rooms, the message cleared.  I then removed the wallpaper, and disabled the Digital Signage.

 

It's a cludge fix, but it worked.

NocturnalDCAuthorAnswer
Explorer
October 16, 2024

Yup. Spoke w/ Zoom Tech Team/Developers and they pretty much said the same and added that this is considered a bug, and they are going to fix it in ZR version 6.2.5.

Newcomer
November 18, 2024

Hello everybody!

 

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list" Issue

 

Many thanks!

Newcomer
November 18, 2024

Hello everybody!

 

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list" Issue

Newcomer
November 18, 2024

Hello everybody!

Now i have just upgraided to 6.2.5.5813 Zoom room, but the original problem has not solved yet. 

The rooms dashboard is still show the "Empty Digital Signage content list"

Newcomer
November 20, 2024

Same. All my rooms are at 6.2.5 and I am still seeing this warning in my dashboard.

Newcomer
November 22, 2024

Are there any news here? This is actually impacting the way we have our alerting systems setup so we never get the "OK" messages on service flapping.