Solved

I received two zoom invitations from two different people, and when I click on "View Invitation" in each email, I get the following error message.  I tried this on my iphone and my laptop (HP laptop) and got the same error message.   Not FoundThe requested URL was not found on this server.Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I recorded a meeting, but was not aware of the AI feature to provide a written summery (did not enable the summery feature). Can I get a written summary now, after the fact? 

Received an email that looks like phishing but is cleverly made (header below).Is there a service at zoom I can forward this to to verify authenticity? email is from workflow at zuora.com-------------------------------------Zoom <***********> Unsubscribe6:34 PM (1 hour ago)to meZoom LogoSIGN INYour Payment Method on file is expiring soon!

Hi! When I go to share my screen on my iPad, it makes me agree to have the screen share broadcasted/recorded (which I don't have to do when using my computer). Is there a way to just share my entire screen on iPad without having it recorded? Thank you.  

My company is transitioning from On24 to Zoom Events. One of the features we utilized was the ability to forward all questions submitted in a webinar to an email account. That email account was integrated with Salesforce, which would automatically create a new opportunity in our CRM. Is there a similar type of workflow that we can implement with Zoom Events, specifically SimuLive Sessions Q&As, that can achieve the same or similar results?

I have 2 basic accounts, and I am the owner on both. I am trying to change my meeting passcode, but it's locked by admin on both accounts.I followed several tutorials but none worked for me. When I go to the Account Management section as instructed, I only see Account Profile and Reports — there isn't any option to assign myself as the admin.I tried to attach screenshots but it doesn't let me do so.

A lot of our team uses reactions (emojis) as confirmation or acknowledgement of something sent in a team chat message (both direct messages and channels). However, I have not found a notification option when reactions are used on messages within team chat...not meetings. Is there a way to do this to keep us from having to go back in and check on things manually?

I need help! cuse i dont have the AI companion in my own meeting, i maybe have it but for my self not! 😢 pls help

Is there a video that explains the 4 different Screen Capture Modes?  Thanks for your help.  PeterD   

My video freezes when I try to make a virtual background change in a meeting in ZOOM.When I select NONE my video comes back. I am using Ubuntu 20.04 OS. I have friends using ubuntu but don't have that problem.When I was using windows I hadn't that problem.To fix the problem: 1. I joined a meeting from my mobile phone. I was able to change the virtual background from my mobile phone.. 2. I checked the Settings>meetings section in the Zoom administrator settings. "virtual background" button was on. 3. Zoom app is up to date.4. I watched a lot of videos on youtube and applied but the result was same.

I suspect my account was probably made before I was 16 years old. I likely didn't know about the minimum age, but also likely wouldn't have cared at the time.But now, I care about being honest in these things and apologize for the violation. I am above the minimum age now, but I want to know if there's anything I'm supposed to do about past violations.Thanks.

Hello everyone   English is not my native language but I will try to explain.   I use to record videos where I am the only person talking, sometimes sharing screen, sometimes only taliking without sharing screen or document.   I tried today to record a video like that and when the recording finished, and I open de the MP4 file in my local drive to check it, video is not including audio¡¡¡    I tried several times with sharing screen and without sharing screen and all of them is the same, no audio only video.   I uninstalled software and installed again, and tried as well several times only talking  and others sharing screen and it is the same.   I don't know what to do, hopefully somebody can help me to fix it.    Thanks in advance

I’m trying to add other licensed users as Alternative Hosts when scheduling meetings, but I keep receiving this message: “One or more people you want to add as alternative hosts are not licensed users or are not members of this account. Remove the following users to continue:Unable to assign "email@samecompany" as an alternative host because the user cannot be selected at this time”  I have verified that the other party is licensed and we all work at the same organization together. Has anyone else experienced this issue and have a solution?

Hi,   I accidentally canceled my Zoom pro account and I want to reactivate it. I tried calling billing but am not getting through. I was already charged an annual fee for this year so I just want to use my subscription.    Any advice would be helpful.

My profile has my correct name but each time I join a weekly meeting it shows the first names of myself and my partner, probably created years ago for a one time social event.  I "rename" it every week and choose "remember" yet every single week it defaults back to these two names.Please help!!

Is it possible to remove the AI Companion ad that appears on the 'waiting for host to start meeting' screen?

Is there a way to generate a report for meetings removed by the "Remove recurring meeting series after instances" feature?

Hi,I have an upcoming Webinar event where translations are needed in 15 Indian languages. I realized that Indian languages can be added only as Custom Languages and there is a limit of 5 in this category. Can anyone advise on how I can have translations availed for 15 Indian languages? 

In a webinar we could share the image of video, but there was no option to share video audioHow can we do it???Was it an error from ZOOM?

Hi, I'm trying to register to the webinar of today Complying with U.S. and Canadian PFAS regulations and I am not receiving the e-mail confirmation. Anyone can help?

I have 150 Polycom E220 phones that are used as "Common Area Phones".  I would like to add a speed dial to all of them for the IT Helpdesk.  I can import the lines for a single device, but I haven't been able to locate a way to import a speed dial to multiple devices.  (The templates don't seem to fit this use case)Any help would be appreciated (even if it's I need to stop looking and do them 1 by 1)Thanks!

Can a cohost see registrations for a meeting?Can a cohost see registration for a webinar?If so how can this be done, thank you

Hi I zoom with a family member a funeral i am wondering if it would have been recorded I have never used zoom but to record so not sure how it works. 

I am a teacher with a basic plan.  I would like to upgrade my account for one month to accommodate my Zoom Parent Teacher Conferences.  Is that possible and how much would that cost?

Hi, Struggling to find an option that lets me email people with a scheduled zoom link, allowing them to add an .ics or add to calendar link. The pages and instructions I've followed don't seem to give current advice.Such as: Enabling webinar email ICS calendar attachments (zoom.com)But there is no .ics option in any of my settings... Looking at previous options that suggest scheduling it as a recurring event hasn't proved successful for me either.Any help appreciated, thanks.