Samsung Tab A7 Lite - No Media Controls Available | Community
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Newcomer
PadreDiTRex
Newcomer
October 10, 2025
Solved

Samsung Tab A7 Lite - No Media Controls Available

  • October 10, 2025
  • 3 replies
  • 3 views

Had a recent update to Zoom app on Samsung Tab A7 Lite tablet; the meeting room no longer shows media controls...

 

| symptoms | 

- 'Always Show Media Controls' is 'ON' in settings

- Before joining a meeting the preview screen shows the media controls; once meeting is joined, no media controls are visible

- - Tapping anywhere / everywhere on the meeting screen results in 'notta', no media controls

- - Only way to show media controls is when entering picture-in-a-picture feature by selecting the Samsung Android Recents Button and selecting Zoom

 

| actions taken |

- 1) Rebooted tablet = notta

- 2) Cleared Zoom cache = notta

- 3) Uninstall / reinstall Zoom app = notta

 

Thanks in advance for any support provided... have a great day 

 

Best answer by MGSR

Hello @PadreDiTRex,

Thank you for your patience.  We confirm Zoom Android v6.6.5 will resolve it for you.  This version is in the process of being released to the Play Store.  Please update when it is available.

Let us know if you have any additional concerns.

3 replies

O
Newcomer
ommoas
Newcomer
October 11, 2025

I'm having same issue on Samsung A9. There's a related thread where Zoom have acknowledged problem and will post update when fixed. Frustrating.. but I hope this helps!

 

https://community.zoom.com/t5/Zoom-Meetings/No-toolbar-only-mute-button-on-android-phone/m-p/241316#M130615

    P
    Newcomer
    PadreDiTRexAuthor
    Newcomer
    October 17, 2025

    Thank you Ommoas for your time and for the information.  Have a great day and weekend.

    MGSR
    Community Manager
    MGSR
    Community Manager
    October 16, 2025

    Hello there,

    Our technical team has acknowledged this issue and is actively working on a solution.

    We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

    For now, thank you for your patience and understanding.

      P
      Newcomer
      PadreDiTRexAuthor
      Newcomer
      October 17, 2025

      Thank you for the acknowledgement and information regarding the pursuit of a solution.  Appreciate it and wishing you a great Friday and weekend.

      MGSR
      Community Manager
      MGSRAnswer
      Community Manager
      October 22, 2025

      Hello @PadreDiTRex,

      Thank you for your patience.  We confirm Zoom Android v6.6.5 will resolve it for you.  This version is in the process of being released to the Play Store.  Please update when it is available.

      Let us know if you have any additional concerns.

      MGSR
      Community Manager
      MGSR
      Community Manager
      October 30, 2025

      Hello Community Members! The 6.6.5 version is now available on Android devices. Kindly update your Zoom apps and let us know if you need further assistance. Thank you!

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