Persistent Zoom pop up - How to turn it off? | Community
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C
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cnegrut
Newcomer
June 19, 2022
Solved

Persistent Zoom pop up - How to turn it off?

  • June 19, 2022
  • 5 replies
  • 163 views

Anyone  know how can I turn off this popup. It shows in the foreground and could not find a  way to make it go away. I used zoom for 4 years, it just started showing up and did not make any changes on my Mac.  Many thanks. 

      Best answer by JasonHoster

      Turn off the Zoom Assistant in settings

      5 replies

      C
      Newcomer
      cnegrutAuthor
      Newcomer
      June 19, 2022

      I attached the screenshot here. 

      B
      Newcomer
      Bohdi
      Newcomer
      January 15, 2023

      Thank you for this info.  I cannot find the Zoom Assistant in my settings. Not sure why not.  Help 

        J
        Newcomer
        JasonHosterAnswer
        Newcomer
        June 20, 2022

        Turn off the Zoom Assistant in settings

          M
          Newcomer
          mlfaith
          Newcomer
          November 21, 2023

          Hello, I need more info about where and how to find "zoom assistant' in settings. I've been looking and I can't find it.  (I also have the persistent pop up that just started today when the modem broke).   Please start from "settings" and go step by step.  I assume you mean settings in zoom, not settings on my laptop?  

            C
            Newcomer
            cnegrutAuthor
            Newcomer
            June 20, 2022

            Many thanks Jason. It worked ! 

            S
            Newcomer
            somatripathy87
            Newcomer
            February 20, 2025

            Go to Settings -> General -> Uncheck "Remind me about upcoming events".

            It was very annoying for me as well. But it worked. Hope it helps.

            P
            Newcomer
            PeterChandler
            Newcomer
            October 30, 2025

            Is it the same pop up as this?W which I am very suspicious of as asking or system password when participation in the call is working well without speaker / microphone issues!  Is this Zoom compromised, the call, or my Mac?

            Text is: 

            in Bold:Unable to access microphone/speaker  

            error message text:  "Click 'Continue' to enter system password and restart the audio service, or click 'Cancel' and manually restart your computer"

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