Unable to connect whiteboards | Community
Skip to main content
Newcomer
October 20, 2025
Solved

Unable to connect whiteboards

  • October 20, 2025
  • 2 replies
  • 9 views

Hello,
I am not able to connect to any for my whiteboards this morning. Message : cannot find collaboration server.

Any solution for that please ?
Florence

Best answer by MGSR

Hello @Florence5,

Welcome to the Zoom Community! We're glad to have you here.

Our engineers have identified the issue, and it should now be resolved. Kindly refresh the page and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

2 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
October 20, 2025

Hello @Florence5,

Welcome to the Zoom Community! We're glad to have you here.

Our engineers have identified the issue, and it should now be resolved. Kindly refresh the page and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

MGSR
Community Manager
Community Manager
October 27, 2025

Hi @Florence5!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!