Zoom freezes during meetings on AMD RX 9070 XT | Community
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BenINeedHelp
Newcomer
October 27, 2025
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Zoom freezes during meetings on AMD RX 9070 XT

  • October 27, 2025
  • 1 reply
  • 20 views

Hello,

My Zoom desktop client repeatedly freezes/hangs during meetings. It happens even when my camera is off — typically while others share screen or have video on. This seriously affects my work; please advise exact steps to diagnose/fix.

 

Environment & symptoms

  • Zoom desktop version: 6.5.5 and several previous versions.

  • OS: Windows 11.

  • GPU: AMD Radeon RX 9070 XT with 25.10.30 Adrenaline drivers.

  • CPU: i5- 14400 F.

  • I reproduced the freeze reliably during screen sharing sessions or when participants have video; sometimes it happens even when no cameras are active.

  • Browser-based Google Meet work fine on the same machine.

 

What I already tried

  • Toggled hardware acceleration options (on/off).

  • Reinstalling Zoom.

  • Launched Zoom with various flags:
    --use-angle=gl,
    --enable-features=Va api Video Decoder,
    --disable-features=Va api Video Decoder,
    --disable-gpu-driver-bug-workarounds, etc.

  • Disabled all Adrenalin overlays/recording features and Hardware-accelerated GPU scheduling in Windows.

 

Any workarounds you advise other than switching to browser client/mobile application?

Best answer by BenINeedHelp

It was officially downloaded by the Adrenalin software, so it's not the case.

I was testing different app settings and so far those are works fine:
Video render method - Direct3D11

Video rendering post-processing - Disable

 

Performance is turned on

All the accelerations turned on


I had no freezes for a several days, but still keeping eye on it.

 

I'm pretty sure that when rendering method was Auto Zoom did it wrong.

 

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
October 30, 2025

Not sure where you got the GPU drivers from. AMD says latest driver released 10-29-2025 is Adrenalin 25.10.2 (WHQL Recommended)

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-9000-series/amd-radeon-rx-9070-xt.html??Should

If this works please click accept as a solution.

B
Newcomer
BenINeedHelpAuthorAnswer
Newcomer
October 30, 2025

It was officially downloaded by the Adrenalin software, so it's not the case.

I was testing different app settings and so far those are works fine:
Video render method - Direct3D11

Video rendering post-processing - Disable

 

Performance is turned on

All the accelerations turned on


I had no freezes for a several days, but still keeping eye on it.

 

I'm pretty sure that when rendering method was Auto Zoom did it wrong.

 

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