Zoom Screen Rearranged. SWOLLEN. | Community
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Salih33
Newcomer
October 16, 2025
Solved

Zoom Screen Rearranged. SWOLLEN.

  • October 16, 2025
  • 4 replies
  • 7 views

I've been using Zoom consistently a few days per week for classes for the past 3 years. I used an iPhone 15 pro Max that's up to date but then switched to an android Z Fold 7 a month ago. 

The screen is completely rearranged with only a mic button in the center of the screen. No chat. No other buttons at all. I've done every check I can think if but I can not use any functions for classes bc there is nothing on the screen as far as controls. 

I switched back to the 15 pro Max to see if it was the phone, and yes, the iPhones Zoom screen is normal looking but every time I press the chat button on it, it completely cuts off the zoom and recycles logging back in. Everytime I press chat. So I'm hindered from using it also. 

This is super weird. 

I truly want someone to explain how to fix this issue. With both phones but particularly with the Z Fold 7 bc that's my main phone used for classes. 

Everything for zoom works fine on my MacBook. 

This is perplexing. 

Please help. 

Thanks. 

 

Best answer by Salih33

Yes. This worked. My zoom is now normal in this Z Fold 7. I'm sooo happy Thank you. 

4 replies

CarlaA
Community Manager
CarlaA
Community Manager
October 16, 2025

Hi @Salih33,

 

Thank you for your patience. Our engineering team has identified the issue and is actively working on a solution. We’ll continue to provide updates in this thread as we make progress. In the meantime, we truly appreciate your understanding.

    S
    Newcomer
    Salih33Author
    Newcomer
    October 17, 2025

    Thank you. This is a major issue affecting my ability to attend class. Please correct it and update me ASAP. 

    1
    Newcomer
    1212
    Newcomer
    October 17, 2025

    Ya i have a 7 also doing the same, its not the phone its zoom, you're not alone, 

      S
      Newcomer
      Salih33Author
      Newcomer
      October 21, 2025

      Thanks. But why does zoom work fine on my iPhone but not the 7?

      MGSR
      Community Manager
      MGSR
      Community Manager
      October 22, 2025

      Hello Community Members,

      Thank you for bringing it to our attention.  We acknowledge your experience and confirm Zoom Android v6.6.5 will resolve it for you.  This version is in the process of being released to the Play Store.  Please update when it is available.

      Let us know if you have any additional concerns.

        S
        Newcomer
        Salih33Author
        Newcomer
        October 22, 2025

        Thank you. I have been waiting for 2 months. Is there an ETA for the update bc I just checked the Playstore and nothing new yet for it. 

        Thanks. 

         

        MGSR
        Community Manager
        MGSR
        Community Manager
        October 30, 2025

        Hello Community Members! The 6.6.5 version is now available on Android devices. Kindly update your Zoom apps and let us know if you need further assistance. Thank you!

          S
          Newcomer
          Salih33AuthorAnswer
          Newcomer
          October 30, 2025

          Yes. This worked. My zoom is now normal in this Z Fold 7. I'm sooo happy Thank you. 

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