Solved

When I try to access a recording sent to me in an email as a link with a password it says recording does not exist 3301. does anyone know how to solve this? I have been receiving recordings in the same way for 2 years without an issue until today. 

We have the meeting ID starting with US02web.... How can I change it to show or ministry, like Https://GEA...

I meeting I have had people register for has been deleted. I have asked Zoom via chat if they can tell me when and if I was the one who deleted it. I need to know if the platform is stable, or if I somehow did something wrong because I cannot have a repeat. They will not tell me if they can even find that information or not. Vent: I have been trying to find this answer for 10 days, sitting through 3 chat sessions, wasting over 2 hours of time. The agents just want to keep their metrics low and not actually tell me an answer. The tickets are marked as low priority.

dear sir / mam I cleared my past due .. I have no pending.. but my plan is not upgraded to pro level..it still in basic... I paid 15576 for annual period.. but my account is not upgraded..please help me 

Hello, so all of a sudden my Mac & iPhone cannot log me into Zoom as it says error 1132. However the same account is able to be signed into using my old MacBook and work iPhone. I have had constant emails from zoom trying to help saying send the error message, update, uninstall, reinstalll and still the same result.  I have appealed too twice and no luck. Can someone please help me out as I am getting very tired of the same help line answers that clearly aren't listening to what im saying.

I have researched how to do this, but the associated domains tab is not in my account profile - I have a pro account. Please help

MacBook Air; Mac OS Ventura 13.5.1 Zoom 15.11.11. 22019   System will not let me update Zoom. Error Code 10004. I can enter a meeting via browser, but then message that browser won't allow access to Share Screen.

I'm having trouble figuring out how to configure the voicemail greeting.    The situation is that a User account has two direct lines assigned to it.   Each line works fine and can easily switch between them on the Zoom App.   However, I'm having issues trying to set up a new voicemail greeting for the 2nd number.  Ultimately, I need to configure it so that if a call comes in on line 1, they get greeting 1, and if a call comes in on line 2, they get greeting 2.    Is this possible? Thanks!

Three participants at a webinar raised their hands to speak: All three followed the same exact instructions to unmute. Only one was able to unmute and speak, the other two were not able to, although they kept on pressing the unmute option that kept on popping up. They are not new to Zoom; they have participated in the past and know how to unmute in order to speak. Could this be this the host's admin mistake?

I have PRO Zoom, and have read the articles here: https://support.zoom.us/hc/en-us/articles/211579443-Scheduling-and-customizing-a-meeting-with-registration#h_01EDCWZNM0R30ERQ1C8MEXWWJ8 Yet - there is no "Question" tab at all, at the top.  Please see screenshot attached.  Am I missing something?  Is this no longer available?Thanks!

(pt-br) Eu gravei algumas aulas na nuvem para exibir através do acesso em um ebook, mas acabei esquecendo de pagar. Eu quero saber se eu pagar pelo serviço, eu teria acesso aos vídeos? (eng) I have some videos in the cloud, but I forgot and I didn't pay the bill. I wanna know, if I pay, I will have access to the videos?

Hi all, I'm hoping I can get some help.  I conduct weekly Zoom meetings for our business with clients across the U.S.   Starting about 5 days ago I was on one of these meetings and I got dropped FOUR times!  The clients were still on (nothing happens to them), and I don't receive an error message, I just get kicked off.  Since about 5 days ago, I have had this same experience multiple times.   We thought maybe it was our Internet, and got an Ethernet cable and a booster from our Internet provider and today did a test, and even though we are connecting directly to the Modem, we still had this issue.  We also thought it might be the computer we were on and changed that too.  We are still having the same problem.  I am at a loss and have another Zoom meeting scheduled tomorrow with our clients that I can't cancel or postpone.   It's beyond unprofessional when the host is dropping in and out

This mostly obscures the audio and video buttons at the lower left corner. On top of that, it looks bad. I'm a longtime Windows and Mac developer, so I think you need to do more than just get the main desktop size. 😉 I'd start with a search: taskbar height site:stackoverflow.com You also want to check whether the taskbar is visible or not, and it can be on the sides or top of the screen, so take that into account.

I have a Chromebook, and got the message today at the top of Zoom screen that "Zoom Chrome app will no longer be supported since June 2022" (maybe they meant as of June or after June?), and to use Zoom for Chrome PWA to join meetings. I have downloaded that app, and now just need to know if this app will still work on my Chromebook beyond June? The info made it sound as if this was so, but I sent a note to Zoom support to double check, and the tech guy said no, b/c the PWA was not an extension. Does anyone know?  I need this to teach, so appreciate any help. Thanks.

Hello,Is anyone able to give me a yearly cost of using zoom being able to hold unlimited classes with up to 25 guests each time?   Thanks very much!!Enid

Hello!I joined a weekly scheduled meeting (Pro level) that didn't show a host. When I contacted the admin to get a host id so I could claim host, she said it would cost more money.Can anyone explain?Thanks! Jane

The issue is this: we have a green screen on the wall and we wish to display a map there. However we see the map only partially there. Now when I write this, it seems quite obvious: Zoom fits the image to the whole meeting screen, it does not scale it to the green screen part. That is why there is a big chunk missing, no matter which resolution the image is.Is there a solution to this, so that we could project the whole map there? Has anyone worked with this kind of setup?

I pretty new to setting up the meeting with interpreter. I just changed meeting ID from Personal Meeting ID to Generate Meeting ID, Can the old link I shared to everyone can be used for the meeting? I talked to the support center and they said it does not work like that.

We're in the process of organizing a conference in zoom events that's scheduled to take place in a few months. Given that we'll need to continually update things leading up to and during the event, I have a question regarding ticket details. Specifically, I'm wondering if it's possible to edit ticket prices even after the conference has started.Is there a possibility that ticket prices might get locked at a certain point before or during the conference, preventing any further edits? We're keen to understand if there are any restrictions on modifying ticket prices and how we can go about making these changes if needed.

I mistakenly set up a meeting (and have 136 registrants so far) and want to convert it to a webinar.  I have the plan that gives me Webinar 500.  How can I convert the meeting to a webinar?Thanks!

Dear community. Can you help me out with a perfect plan or solution for my caseI have an organisation of more than 8 thousand people in 8 coountries.We are running 5 meetings per week.Tuesday: 3 meetings (same time)Friday: 2 meetings (same time)What I need now is a solution so I can run all of those meetings at the same time with different meeting IDs and of course different hosts per meeting.What Product or solution is the best for me in the zoom world :)? I am a little confused from all those solutions.How am I doing it right now:I have 3 different ZOOM PRO ACCOUNTS which I am always starting the meeting first, letting my partner in, gie him the host and go back to my meeting. Very anoying. Also ZOOM is asking me alwaxs for a security code sent to my email.

Where can I find the option to mirror video in my settings?I have a paid plan.Thank you

会社で導入するにあたり運用を考えております。帯域への影響を推しはかるため、自動更新のファイルサイズを知りたいです、〔主題にも書いた各モードについて〕低速モード主体の運用を考えてはいますが、両方把握したいと考えております。 サイズの記載サイト、ナレッジなどわかる方恐れ入りますがご教示をお願いできますでしょうか。

Hi community,  I am looking for help clarifying the way Pay Per Attendee for Zoom Events is billed. I have read the article here: https://support.zoom.us/hc/en-us/articles/10365607772045-Using-the-Zoom-Events-Pay-Per-Attendee-plan but want to ensure I understand.  If I purchase a Zoom Events Pay Per Attendee license and schedule 2 events one month apart I understand that I will have to pay for each attendee that joins the event(s). However, what if the same person attends both events using her same Zoom account. Since she attended 2 separate events under my license is she considered 1 attendee or 2 attendees?  Thanks so much for any help you can provide. Andrew

Hello, Two licenses bought, one user with license, can't assign second license to anyone.Does anyone else have this problem today?  Regards