Solved

I am a reseller/installer and need to get an analog fax working, but the only supported adapters from Audiocodes and Poly are not possible to obtain currently due to supply chain issues.. I have searched, but not found info on trying to get unsupported SIP devices working.  Is it possible at all or if not on the official supported list, no chance?  I want to try a Grandstream HT801 that I was able to get. https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-Certified-Hardware#h_01FGMSZR5KEY4PDC1B03VJSX6Z Thanks!

I have set a few reminders on posts in Team Chat. I would like to review them and potentially mark one as Done that was set for a future date, however I'm not able to find them.I found an article (https://support.zoom.us/hc/en-us/articles/9376659072397-Setting-a-message-reminder-in-Zoom-Team-Chat) that says the Reminders should appear under Team Chat > Starred but I don't see the option there - I only see channels that I have starred myself.Where can I find them?

Hello Everybody,I am sorry to take your attention for a probably obvious question, but I have a problem to access to the history of zoom meetings i have hosted. I have a pro account, I often schedule meetings and I also  directly launch meetings without programmation. Is there any place where all these conversations appear ? A minima the time I spent connected to zoom ? I followed the instructions : meetings tab, past one but no history..Thank you for your attention 

Hi! I added Large meetings last month onto my basic account. Will that automatically extend ALL my meetings to 500 participants or do I need to select which meetings should be considered large (i.e. have the 500 capacity)? Please let me know as I've had issues before where I couldn't add more than 100 during a webinar! Thanks!Holly

Hi, Im planning to use zoom embedded. Would the zoom branding within the meeting be removed when i subscribe to a premium plan? Is there a way to remove it? Thank you.  

Can an administrator with Zoom Rooms administrative privileges create a new meeting with pre-registration?

I am setting up my Zoom phone account for the first time and getting ready to port my phone numbers.  We have bought several businesses over the years and currently have multiple phone numbers call in directly to our auto-attendant. Does anyone know if I will be able to have 3 or 4 phone numbers go directly into my main auto attendant?  I am afraid to initiate the porting until I know that we'll be able to do this either directly or at least have some workaround. Thanks in advance!

Good morning! Whenever I set up a new meeting, the ability for participants to share their screens is disabled by default. Can I change this setting to allow screen sharing for participants to be ENABLED by default?

I just submitted this on the feedback page (https://zoom.us/feed) - does anyone have thoughts? Could the "Raise Hand" button be moved to the taskbar as a separate button, rather than bundled into Reactions? So that it's as visible as Mute/Unmute, Record, Chat, etc.? In the group I participate in, people, myself included, have trouble remembering where Raise Hand is, and it needs two clicks rather than one. By the time you fish around to find it and click it, the conversation sometimes has moved on, plus it's hard to concentrate on what people are saying while looking for a button. Also, raising one's hand seems more fundamental to the functioning of a group meeting than the other reactions (emojis, etc.) - the harder and slower it is to find and click on, the more likely people are just to interrupt.Thank you for considering!

So if you were banned for 1132 error and search it basically "Bort" and "VA"  give this reponse:  to contact appeals.  They never reply!  May 9, 2023........here is the confirmation that i sent an appeal.

Hi. Recently, I've been having a meeting with people living in China on a personal account, not a business account, but they said they can't get into Zoom. Error code 13214 is displayed. Does anyone know why?

What we are looking to do is create a new Auto Receptionist (Just to avoid interfering with the current ones) with cycling 1-800 numbers for certain / different AD campaigns, publish the number for the specific campaign then remove the number after 2-3 months or so once it is over. Then repeat the same thing for the next campaign. We can set up the AR / Queue call flow etc but are wondering about the potential costs involved. On our bill a Toll-Free number seems to cost $6.65 CAD plus taxes per month so $15.30 for 2 toll free lines and we pay CAD0.0501 per minute for calls into the toll-free numbers. We have a few questions:Is there a certain time frame we have to keep any created toll-free numbers ie you must keep it for 3 months / 12 months etc.Are there any additional charges / costs associated on our bill with us creating these short-term toll-free numbers besides the aforementioned CAD$6.65 monthly and CAD0.0501 per minute? Thanks in advance,

ZOOMコミュニティご担当者様 現在1か月のプランでZOOMウェビナーの契約をしています。ZOOMウェビナーの期間外（10月）にウェビナー予定があり、現在ウェビナーをスケジュールしています。 現在の契約が切れ次第、あらためて契約更新を考えていますが、現在セッティングしているウェビナースケジュールのURL、ID、PWは契約が切れても更新手続きまで有効でしょうか。 ご確認のほどよろしくお願いします。

HI --- I had my account activated and paid. But It didn't allow me to host a meeting: I give my ID and password to the people who needed to join, but it always shows 13215. anybody knows why? 

I need newest version downloaded on the desktop PC.  I've used zoom successfully for 3 years.  Why is this so difficult?  I'm not that stupid.

I need to playback the video of my zoom meeting. I recorded, converted it, and saved it to my local computer. When I go to play the video (Mp4) there is no sound. When I look at the files saved, there are three: the Mp4, an M4a audio file, and recording.conf. (See attached screenshot) How do I playback both the video and audio?

Good day everyone. I want to subscribe for the 50% discount on zoom one pro but I haven't been able to. Can someone pls tell me what's going on?

I have created a meeting with required registration. HOWEVER when I click on the link to share it, there is ALREADY an old client's name and email imputed. I need to figure out why it wont clear and how to keep it clear so new clients can input their info in the fields.

Hello,Trying to set our company name as the outbound caller id name according to this support article.It says, "In the Caller ID Name section, click Change next to the current caller ID name."I cannot find "Caller ID Name".  Please see screenshot. Where is the section referred to in the support article?Thanks

Hi, I would like to apply for Nonprofit discount. How do I do this? Thanks. 

I recorded a meeting to the computer but I cannot find the recording. Where is it saved?

Hello,  I am just wondering if there is a way to stop names showing on local recordings? Since the new update there has been a change and display names are automatically included in local recordings. Is there a way to turn this feature off? I have found on zoom web an option to turn it off but unfortunately this is only for cloud recordings. Thanks in advance 

Hi Zoom Community! With only two employees, and only hosting one or two meetings a month, I have a Zoom One Pro plan.  I'm listed as the 'owner' with my director as 'admin'.  It appears that the Admin role limits meetings to 40 minutes (or at least this is our experience).  Is this accurate?  Is there a setting I'm not seeing in order to change this?  Any guidance would be helpful.  Thank you in advance 🙂

Hello, I want to host webinars and currently have a Pro plan. Do I need to purchase the "zoom session" for $990 a year? When I click on that, it took me to a page that asked me to purchase "zoom session" and with 50 users the cost of only $100/annually. Is that all I will need to pay or will I need to purchase something else?  Thanks,Amy

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