Products

Hi,I’ve been hearing that 3rd party platforms using Zoom’s Meeting SDK can no longer join meetings anonymously after March. I’m wondering if there would also be changes applied to the Web Zoom Client?Can users still join WITHOUT a Zoom account through the Web Zoom Client? 

Hi Zoom Docs Team:It would be a major improvement to be able to (optionally) include a breadcrumb navigation element on zoom docs. I can manually create one now . . . but I would prefer that it be automated to keep the links connected properly.  It would look something like the navigation you have on this forum:     

Some clients and coworkers have issues with my head movement when I walk on the treadmill during Zoom meetings.  Can anyone recommend video stabilization software I could use to resolve?  I use an HD Pro Webcam C920.  If software won't resolve is there a recommended camera that would resolve.  

I used Production Studio to make a scene template for my Zoom Event. How do I make use of that template for the various sessions in my Event? The documentation is very silent on scene templates.

I paid for the Pro license, but despite that, even after 3 days I am still treated as "basic". Yes, I log in with the same account from which I did the purchase. The purchase was acknowledged by Zoom - they even sent me the bill. The most frustrating thing is that I cannot even open a support ticket, because the system has to recognise you as Pro, and I am taken as Basic. Chatbot is a waste of time...I tried sending mail to the billing (to the email I got my bill from), but no-one seems to attend those. What is happening? I need help urgently.

I NEED TO TURN OFF the AI panel. I logged onto zoom on-line and TURNED OFF ALL  AI Companion choices. But  it keeps appearing using THE APP even though I have closed the app repeatedly (as AI said to...hahahahaha) the invasive, distracting panel is still there.  IS THERE A WAY TO HIDE IT IWHEN I USE THE ZOOM APP!Help! my ADD is going nuts

I open a calendar entry, the background is white, then I add Zoom Meeting, then the background turns black. How can I change this?

Within the past month or so, whenever I schedule a meeting and add invitees, they do not receive the email. I have to send a separate email with a Zoom link that I copied from the original. How do I fix this? It is very frustrating that people are not receiving the emails for the meeting. Please help! Thanks, Chris

I need to see all participant boxes in my gallery view recording, even those who have no video up.  I just had a recording with 15 people and a bunch of them did not have video up, but they occasionally spoke.  I can't tell who is speaking because none of their boxes appear in the gallery view recording.  I have "Hide Non video participants" unchecked in the app.

To put it shortly I have uploaded all the documents with their respective names. I have attached information for the reviewer how to log in and test it. It got rejected with the claim “you haven’t uploaded any info for reviewer / no documentation”  I also have not seen ANY attempt to log in from the reviewer’s end and I have RUM set up with Datadog. What can I do? I attempted to communicate by responding to the reviewers notes and no response. What should I do?  

Hi there, I have just downloaded Zoom app on my mobile, an iphone 6 with iOS 15.8.6.  (I can't do any further ios updates, they no longer allow it for iphone 6.)The behaviour of the drawing tool seems strange, and I'm wondering if that's normal or a fault with my phone situation. Anything you draw, only lasts for about 3 seconds and then fades to nothing. Below is an image of a shape I drew, I screen shotted it but it had already started to fade out as you can see, And under that is an image showing which tool I had selected. Is there someone with experience using Whiteboard on iphone, who can shed some light? CheersThis is the tool I selected, the squiggly line -  for drawing? (I assumed)

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I work with a group of kids who discovered a way to scribble all over the screen as I'm presenting, as well as all the emojis at their disposal. Is there a way to disable this scribbling feature? I don't mind interactive chatting (to a limit) but the drawings are a bit disruptive. Grateful if you can help out!

Hi,From recent meeting details in the Zoom dashboard, there's a new column called "Join Meeting Time." What is it? Thanks.

Hey Team! I’ve got a multi-session Zoom Events set up and published with multiple tickets.  I know that you can only have one registration link but I do not have the option for source tracking under the registration tab. The option to remove India is there but the options for setting up source tracking links are not.  Any help here?

When I start zoom the app works fine, as soon as another participant joins my app freezes.I can still see and hear users, they can still hear me, my video breaks and I can't click on anything.After about 5 minutes the app breaks completely and I have to restart it. I have tried uninstalling and reinstalling, restarting computer etc.This only started happening after updating on 1/3/2023. (last use was pre Christmas).

I can't add a background to Zoom, only delete it. There's an X in to top right of every Zoom background. Can anyone help me?

My team recently held a webinar using Webinars Plus and we noticed that we couldn’t visibly see who was in the waiting room. We could only see that 20 people were in the waiting room and everyone was let in once the Webinar started. We want to have greater control over who can enter our webinars. I know in Zoom Meetings you can see who is in the waiting room. Is there a function available for Webinars Plus that allows us to manually approve people into our webinar, or allows us to see who is in the waiting room?

I cannot add/change my virtual background because Zoom crashes when the open file dialog box appears. The cursor will spin for a minute, then zoom will crash. Any troubleshooting ideas would be welcome. I have already uninstalled using the clean uninstaller tool, and then reinstalled. The problem persists and occurs on Zoom only.This is what it looks like just before crashing. The dialog appears, the cursor changes to the "waiting cursor",  you cannot interact with the screen, then it crashes. It's not intermittent - it's every single time.  **** UPDATE: 2022-01-25 *****I just updated to Version 5.9.3 (3169) and the issue is resolved. 

Issue: The Owner cannot see meetings in their Zoom dashboard under Upcoming Meetings, despite being added as an alternative host and having the visibility setting enabled.Recreate: When creating a Zoom meeting in the "Video Conferencing with Zoom" plugin: Host assigned: Admin role user Alternative host: Account Owner Zoom setting enabled: Account Management > Meetings > "Display meetings scheduled for others" = ENABLED Question: Are there additional Zoom account settings required for owners to see ALL meetings created via API/plugin? Or is this a limitation of how the plugin authenticates with Zoom?

050番号は、インターネット回線を利用するIP電話専用の番号で、導入コストを抑えられる点から多くの企業が注目しています。ただし、通話料はサービスによって異なるため、比較検討が必要です。この記事では、050番号の仕組み、料金相場、導入方法、ビジネス活用のメリット・デメリット、コスト削減のポイントを解説します。050番号の基本と仕組み050番号はVoIP技術を使い、距離に関係なく安価な通話が可能なIP電話番号です。0AB-J番号（03や06など）と異なり、設置場所に縛られず全国どこでも利用できます。0AB-J番号との違い0AB-J番号は地域に紐づき社会的信用が高いのに対し、050番号は柔軟でコスト重視の企業に適しています。クラウドPBXを利用すれば、050と03番号を併用することも可能です。費用と通話料の目安初期費用：無料～数千円程度 月額基本料：数百円～1,000円前後 通話料：固定電話宛8.8円/3分～、携帯宛17.6円/分～ 同一サービス間の通話は無料になる場合もあります。導入方法IP電話アプリ：個人利用向け。即日発行可能。 クラウドPBX：企業向け。番号の一括管理や内線機能が利用可能。 プロバイダのオプション：光回線契約時に発行可能だが利用範囲が限定的。ビジネスでのメリット通話料・基本料の削減 スマホやPCでの利用が可能 移転しても番号変更不要導入時の注意点緊急通報（110・119）が利用不可 通話品質はインターネット環境に依存 一部番号（0120、0570など）へ発信不可 信用面では固定番号に劣る場合も

 I have a basic zoom account.  There may be 4 months this year that I will need the Pro Plan.  Can I upgrade for those months only? Do I have the ability to share a video with the group and record the meeting from my Iphone?

please help join meeting

Help! We have an event running for the next two days and the cloud recording option has stopped. Hosts and Speakers can now only record locally.  We recorded the morning sessions wi but the option has now vanished. This is not a storage issue, as I purchased additional cloud storage (500GB) and th three recording were less than 3GB in total.  Anyone encounter something similar?

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.