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Newcomer
June 6, 2025
Question

remote control

  • June 6, 2025
  • 1 reply
  • 4 views

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.

This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.

If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.

1 reply

MGSR
Community Manager
Community Manager
June 13, 2025

Hello @bsinopoli,

Welcome to the Zoom Community! We're glad to have you here.

Kindly enable this setting in Zoom to elevate its permissions and see if that resolves the problem.

Newcomer
June 13, 2025

The option you are showing does not appear for me (Mac OS) - there is no option below 'screen share frames-per-second limit'. Can you provide further assistance?