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Newcomer
Jun 6, 2025 8:50 PM UTC
Question

remote control

I wanted to start a quick discussion about something that’s recently changed in our Zoom sessions. In the past, participants were able to interact directly with Wordwall games and other clickable activities when I gave them remote control. However, lately, this function isn’t working as expected — participants can move the mouse but can’t click or interact with the content.

This change seems to have happened suddenly, and I’m not sure what caused it. I’ve double-checked that I’m giving remote control properly and that screen sharing settings are the same as before. It might be tied to a Zoom update, browser compatibility, or device-related limitations.

If anyone has insight or has run into the same issue, I’d love to hear how you resolved it.

3 replies

MGSR
Community Manager
Community Manager
Jun 13, 2025 3:47 PM UTC

Hello @bsinopoli,

Welcome to the Zoom Community! We're glad to have you here.

Kindly enable this setting in Zoom to elevate its permissions and see if that resolves the problem.

 

 

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Newcomer
Jun 13, 2025 6:30 PM UTC

The option you are showing does not appear for me (Mac OS) - there is no option below 'screen share frames-per-second limit'. Can you provide further assistance?

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Newcomer
Feb 11, 2026 12:10 PM UTC

i updated the shown icone to let remote on all over apps as it is shown above bt no remote control appears im so upset!!!!

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