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I use the Zoom Meeting SDK for Web's client view. Every time I use the getBreakoutRooms function, I am unable to retrieve any breakout room data, even though I have pre-created 5 breakout rooms when setting up the main meeting room. The function only retrieves data after I click Zoom's original breakout room button, before using the getBreakoutRooms function. How can I use the getBreakoutRooms function to retrieve data without first clicking Zoom’s original breakout room button? 

When I create a meeting, I can enter participant emails. How do I ensure that the participants I input do not enter the waiting room? I want the participants who enter the waiting room to be participants who I did not invite via email

Steps taken:Updated my GPU driversEnsured zoom was reinstalled and disabled hardware accelerationZoom is up to date.

Does anyone know if you can cap self-select breakout room to a certain number of people.  Can I cap it at 10 and force participants to choose a different one once full

Some additional notes:Zoom is Updated to the latest version Lenovo X1 Carbon 11th Gen (i7/32GB)Windows updated to the latest versionMeetings are being launched from Google Calendar via Zoom for Google Workspace Addon.No errors are displayed; it is just delayed joining.

We have a person who does initial outreach to customers and then sets meetings with them on behalf of the sales reps. We'd like to use Calendly to do that, but no matter whose calendar she's scheduling on, the Zoom link included in the Calendly invite is her own, rather than the sales rep's. Is there a way to allow her to schedule on behalf of other users in Calendly, and have the customer invites automatically include a Zoom link under the Sales Rep's accounts instead of hers? Thanks!

I am having trouble with a narated video with background music.  The video plays perfect and naration is loud and clear.  However the backgroun music cant be heard by the participants.  What am i doing wrong?

I really need to be sure to log off Zoom (or switch to a specific account)  at the end of certain meetings. Automatically logging off would be best. Is that possible and if so, how do I do that?Thanks!

Hello, I couldn't find a place to start my live webinar today so I started it in practice mode.  I had my husband test it and it also said that people could begin loggin in once I started.  I had 19 signed up but nobody attended.  I know it's possible that maybe they just signed up and didn't show, but I want to make sure I didn't do something wrong.  If I start my webinar in practice mode will attendees still be able to log in?  I couldn't find the answer on the support site.  Any help is appreciated.  Thanks in advance!

Where in my account settings on Zoom can I see a history of the meetings or presentations I attended, whether I hosted or someone else did? 

I still have 3 of my original recurring meetings but others are missing. I found the link for one in an email and the zoom room appears to exist but I cannot add or edit if the meeting is not in my account list. What is going on and what can I do to re

Zoom会議中、突然マイクとカメラが同時にOFFになり、20秒ほどしてまたONになりました。何も操作をしていないのですが、こちら原因などわかりますでしょうか？

Zoom会議で画面共有すると、「共有アプリケーションがブロックされないようにこのウィンドウを移動してください」とのメッセージが表示され、他の参加者からは画面上に黒い影が表示されます。事象としては、以下リンクに記載の事象と類似するのですが、 [ビデオクリップに最適化]にチェックは入れておりません。解決方法をご教示いただけますでしょうか。 https://zoom-support.vcube.com/hc/ja/articles/4548932746777-%E5%85%B1%E6%9C%89%E7%94%BB%E9%9D%A2%E3%81%AB%E9%BB%92%E3%81%84%E5%9B%9B%E8%A7%92%E3%81%8C%E6%98%A0%E3%81%A3%E3%81%A6%E3%81%97%E3%81%BE%E3%81%84%E3%81%BE%E3%81%99 よろしくお願いいたします。

I'm on Windows 10 with the latest updates and the latest zoom Version: 5.17.11 (34827). I have set a frame update rate of 10 fps. The issue occurs when you are sharing your screen (probably windows also) and you have low bandwidth, rather than drop frames it slows the computer and holds up presumably those programs that are making screen updates.  Zoom is not sending screen updates but has somehow inserted itself into the screen update process itself.  I do not have the same issue in the same circumstances when not sharing the screen. I have seen it slow my powerful Windows computer with huge bandwidth at home as well but my laptop and I are currently on holidays. As I am teaching an Android smartphone course, I use a great open-source program called "ScrCpy" to mirror the screen over USB to my Windows Computer.  I first noticed that what my computer's screen was s

When I'm in a meeting (even if I'm hosting it), if I'm on my ipad and try to turn on mic or video, I get an error message   "UNABLE TO ACCESS MICROPHONE: Allow zoom to access your microphone from device menu: SETTINGS - PRIVACY - MICROPHONE. or "UNABLE TO ACCESS CAMERA: Allow zoom to access your camera from device menu: SETTINGS - PRIVACY - CAMERA.   On this ipad, when I go to settings, there is no PRIVACY section, only "PRIVACY AND SECURITY." When I click on that, clicking on either MICROPHONE or CAMERA shows one option APP CLIPS: "Applications that have requested access to the camera/microphone will appear here" but the list is empty. Thoughts? Ive deleted and re-downloaded Zoom and it's stayed the same!

Hi ,When I make a call from my Zoom phone, some SG local numbers I cannot reach but same numbers i tried with my mobile carrier it can able to reach. Can anyone give a solution for this? I have been facing this issue for so long. 

I turned on desk phone call control in the desktop client, but this appears to make it impossible to call flip between the desk phone and the desktop client. i.e., with phone control disabled in the desktop client, calls can be placed on Hold and switched between the physical phone and the desktop client.  With phone control enabled, there's no way to call flip between them. The use case is when using a laptop away from where the physical desk phone is located, and you realize that phone control is enabled and you accidentally answered a call on the desk phone instead of with the desktop app.  There's no way to switch the call to where you are unless you have a third Zoom device (like a mobile phone with the Zoom app).  And if you turn off phone control, you can't re-enable it until you're near the phone again (to respond to the prompt).

I have always been able to record meetings on Zoom on my chrome book but when I click on record now it opens the recording window and I can't record.  I used to press record and it would record straight away. It only stopped working this week when I did an update for Zoom Workplace.  

Can you make a user in the same organization an external user. We have contractors who have been given company email address but we want external user rules to apply when they are in a channel.I am not sure if just adding via the add external contact path makes them an ‘external’ regardless of domain.If it's possible, please describe how to do it. External contractor email: Jsmith *at mycompany. dot com Internal user email: Bdoe *at mycompany dot com UsingZoom cloud* = @Thanks,Kevin

We have AudioCodes C450HD phones provisioned on Zoom.There is a hard TRANSFER button on the phone which when pressed acts like a BLIND TRANSFER. This is rather repetitious as there is a "BXFER" button menu choice on the screen. If the user wants "CONSULTATION TRANSFER" (which is what the TRANSFER button was on their old phone system) the user needs to pick CALL MENU and then CONSULATION TRANSFER (where the person doing the transfer can talk to the recipient before hanging up and transferring the call.)How can i either change the behavior of this button or the choice on the screen?  

Is there a way to make the URL text display different than the actual URL link in Zoom Whiteboard?For example:Instead of "http://www.testingmcafeesites.com/testcat_sp.html"  being displayed, I want something like "Test Sports URL" displayed but when clicked takes me to this site "http://www.testingmcafeesites.com/testcat_sp.html".

We have Audiocodes C450HD phones working with Zoom. We have a published main number set up as the main for the company, and we want all calls to go outbound with this number for Caller ID.  All the settings are correct in the Zoom Admin section. If we make calls from the phone instrument, it always shows the caller ID of that instrument's direct dial number, not the caller ID of the main company number.If the same user/extension calls using their computer App based soft phone, the main company number caller ID option is chosen and can be changed. This gives the desired effect: the user calls as the main company number.Why doesn't the physical telephone instrument act the same way as the soft phone: by default dial with the caller ID of the main number? Is there a setting missed somewhere?

I am trying to setup a recurring meeting with registration limits. The recurring meeting has 6 session scheduled. If I set the registration limit to 20, will this limit 20 registrants per meeting or 20 registrants total? How can I place a registration limit per meeting?My goal is to have 6 meetings with a maximum of 20 registrants per session (120 registrants total for all sessions). Thank you!

I was chatting with an external contact but after a week later that's when I added that contact. It opened a new chat window after he accepted. Shouldn't it merge or continue with the original chat? Why can't I merge it? It's showing 2 same names in my Recents. One with his profile picture in it and one with no picture.  I want to keep the original chat but I also want to see his online status which I can't see in the original chat.   Is there a way to merge it in just one chat?      

Does anyone have a good way to export the custom audio files from ZCC assets library?