Zoom windows appear as gray boxes | Community
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Newcomer
January 14, 2025
Question

Zoom windows appear as gray boxes

  • January 14, 2025
  • 1 reply
  • 3 views

When sharing a screen, the Zoom windows, such as video panel and floating meeting controls, appear as gray boxes. They are still visible in the screen share even if the Show Zoom Windows when Screen Sharing feature is turned OFF. A month ago they were "invisibe" to my students, this bug has started on the latest version 6.3.5 (54827).

Is there a way it can be fixed and become "invisible" again?

1 reply

Librarycat
Community Champion | Customer
Community Champion | Customer
January 29, 2025

Make sure you don't have the box checked when sharing that says something like "optimize for video clip." If checked, uncheck the box.