Products

We hold webinars several times a month.The webinars are held separately by content using the registered webinar URL.For each URL, there is a background that makes it difficult to see the detailed angle of view,Some things may be displayed in the desired formI would like to unify all displayed ranges if possible, is there any way to do this?The same PC, accuracy, sitting position, etc. are set the same, but it differs depending on the URL.

I have a Macbook Air M1 (8-core). When I join a zoom meeting (version 6.3.5) and try to select "live performance audio" like the rest of my group, I do not find that option in audio settings where it should be below "original sound for musicians." Why?

Hi there,My zoom app is not detecting microphones - this includes my built-in laptop microphone, and also my headphone microphone when I test with my microphones. I'm using Windows 11. My microphone works perfectly in my Sound Settings, and on Teams calls. Error message on Zoom "Failed to detect your microphone. Please make sure your microphone is properly connected."I have tried so many steps online - including:- rebooting the PC- re-installing the Zoom app (now have the Zoom Workplace app version 6.1.11 (45504) installed)- checking for driver updates on device manager- checking for Windows updates (including optional updates)- playing with the Audio settings in Zoom - including the Advanced Audio settings- in Privacy Settings, ensuring the Zoom app has access to the Microphone- going to the Microphone settings and unchecking 'Allow applications to take exclusive control of this device'- run the Sound troubleshooter - didn't find any issues- tried plugging in a headset - still sa

I attend a lot of webinars from various places. I have a paid Zoom account, and am logged in. Yet I have to enter all my details (name, email, org) EVERY D*MN TIME. I reached out to Zoom help desk about this, and they said it's for "security." This is BS. If I'm logged in, then that's all the security you should need. It takes 0.0 seconds for a bot to auto-fill a form with spam registrations. It takes me minutes. This "security" feature makes it harder for people to register, and easier for spambots. Please autofill webinar information for logged in customers. If someone is spamming with an account, you should be able to catch that.

Hello! I'm trying to figure out how to share my screen on a Google Slide Deck and play music via the Zoom Music App at the same time. When I try to do this, the volume on the music in the Zoom Music App lowers despite it being set at the highest volume. My laptop's volume is also set at its highest volume and I'm unmuted.  Another issue I've encountered is when I go to stop the music via the Zoom Music App it says that my screen share has been paused. But, I don't want the screen share on the Google Slide Deck to be paused, just the music. Might anyone be able to help? 

Hello, Is there a way to automatically delete recordings after 7 days? Or do I have to do it manually for each recordings? Thank you for your help

In the last couple of days I've been presented to on Zoom, and twice the screen being shared has got stuck / frozen from my perspective - the presenter sees their slide  progress or moving back to a Powerpoint slide from a video, but what I see stays the same.  Me  leaving and rejoining doesn't fix, but the presenter ending and restarting the screen share does fix Their video of them, and audio, continues fine so its not a total system freeze,  weirdly I can even see their Mouse moving on what they think the new screen is! So might be a powerpoint specific issue? Zoom version incompatibility? New bug? Never saw this before and have been a heavy user for several years.

Hi folks, I use the Zoom phone SMS text feature, and recently it has been adding "For help, reply HELP. To opt out, reply STOP." to texts after I send them - even when I'm responding to someone who texted me first. Can we turn this feature off? Thank you!

Is there a way to utilize an MP4 file as the wallpaper in a Zoom Room Screen?  I currently use a JPEG

I have a Mac Mini that does NOT have a microphone. I cannot choose a "microphone" when Zoom asks me to select the speaker and microphone for the particular zoom session. The zoom video opens without any problem but I do not get the audio of this particular zoom session or any zoom session. I cannot find any option on the zoom settings to eliminate a microphone if there is not a microphone available on the computer.

Hi! Hoping someone can help. I work for a small business and made a pro account. When I send a meeting link, I want it to read -"Business Company" is inviting you to a scheduled Zoom meeting. Topic: "Business Company's" Personal Meeting Room But when I join through that same account, I want it to have my name as the display name, not the business account. Is there a way to have these be different? Or do I just have to manually change my display name in the zoom each time?  Thanks! 

in my account live streaming option is missing. we want to go live on facebook through zoom

I am having an issue with Zoom’s way of grabbing recurrent meeting links and making it something other than what I intended it to be.  The background: I have a habit of creating a few recurrent Zoom meeting ID that has a “Meet Anytime” attribute that I use for multiple meetings that have the same theme. For example, consider a case of someone working in academia: when I am consulting clients of a particular service, I have one Zoom link that I use all the time for that particular purpose. When I am teaching a workshop, I have one other Zoom link dedicated to all the workshops I teach. Then when I am mentoring students for project “X”, it will be another Zoom link. So, in my example above, there will be three Zoom meeting IDs that I want to maintain.  The problem happens because I linked my Zoom calendar with my primary calendar, which happens to be Microsoft Office 365. When I paste a Zoom link to one meeting invite (sent via MS Outlook 365), then Zoom syncs in that

The application closes the meeting when I access the audio. The audio configuration tab is not working; also closes. Any suggestions?

Hello I am a FREE USER I haven't paid any subscription everI have blocked and deleted wrong contact from my Zoom Messager I am trying to get that contact back, but it is not working  Asked on google where Zoom has blocked users list Google gave me this:Manage Blocked NumbersLog in to the Zoom web portal.In the left navigation menu, select Phone.Click the Settings tab.Scroll down to the Others setting section and locate Blocked List.Select Manage Blocked List.I don't have anything past ''others''Nothing at all On another search it says ''phone management'' I got nothing here Just button ''BUY A PLAN'' I need to find my BLOCKED USERS list so I can unblock that user and re-add him on the zoom messager Do I have to buy a plan to do that? Thank you 

In Zoom Webinars, we are having trouble enabling chat emoji reactions and chat thread replies.  How do we enable chat emoji reactions for Zoom Webinars?How do we enable chat thread replies for Zoom Webinars? (These already do work for our Zoom "Meetings" but not in the "Webinars")

I need a good solution for chronic latecomers to my ZOOM online classes. I want to manage attendance by closing the meeting at a certain time. I've tried using the Waiting Room, but my students don't always have robust Internet connection and have had trouble entering. I'm not familiar with the Lock Meeting function. Any suggestions? 

We are running a webinar where participants did not have to register, they are free to log in via the URL we are sharing with them. We disabled the registration setting and any other prompt request we could find in the settings but when we do some tests and try to log in we are still seeing the "Enter Meeting Info" prompt asking for a name and an email. Is it possible to remove this in any way?

I am using Zoom Workspace and unlike Cisco Webex, two online sessions cannot be joined simultaneously. Can anyone confirm this?

When someone goes to upload an image and save it, your translation for the Spanish version of Zoom is incorrect. It says "Ahorrar" which is save, but as in saving money. The save that you want is Guardar. 

I’m planning a virtual open day for parents with around 150 attendees. I’d like to start with a 30-minute recorded video and then continue with a live Q&A session. What’s the best way to set this up on Zoom, and how do I generate the appropriate link to share with parents? Any tips on managing the session effectively would also be appreciated!

Hey everyone, I am Emmanuel Katto, trying to open Zoom directly from the desktop app rather than through the browser. Does anyone know how to set that up or make sure it always launches from the app? Any suggestions or tips would be appreciated! Thanks in advance! RegardsEmmanuel Katto

I have created a Group Name, but cannot add members. Method, please?

Having gone through the Zoom Community postings and not finding an appropriate solution to the problems my system is having, I offer the following: I have a Windows 11 HP PC, Version 24H2, 64 bit operating system, NVIDIA GeForce GTX 1660 SUPER A/V card. When using a Logitech BCC950 for Zoom conferences, the audio for the microphone quickly cuts out and a flickering develops in the video display.  The Zoom App Versions is 6.3.0.0.  All other drivers, as best I can assess, are up to date and there are no other system operation problems.  The Logitech conference cam is a plug & play item that works well in a Windows 10 environment. I’ve gone through many of the checklist possibilities of potential solutions on the Zoom Community postings too.  Are there driver updates or other solutions available for the Windows 11 system environment to resolve these issues? Thank you -

On a PC that only runs Zoom, a message saying "The system is operating at low performance" is displayed, and you cannot hold a meeting with Zoom. Is there any solution?