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J
Newcomer
JoelK
Newcomer
May 13, 2024
Question

Screen flickering partially

  • May 13, 2024
  • 4 replies
  • 8 views

Since a month or 2 ago, my external screen turns black and flickers only when I use Zoom. The Zoom video (on the external screen also) is stable. It is everything else that flickers. This tells me that is it not the screen connection.

Also my internal screen (laptop) is stable.

I use my computer a lot and it only happens with Zoom. The problem is that I can't see my notes since they keep blacking out.

I have updated to the latest version of Zoom Workplace. No improvement.

    4 replies

    B
    Newcomer
    BR-Techtogether
    Newcomer
    May 16, 2024

    Have had similar issues with client group - the active speaker / trainer content remains but the whole background flickers black.  They were all using one type of laptop Thinkpad T490 with Intel graphics.  All up to date on Zoom, drivers, etc.

    J
    Newcomer
    JoelKAuthor
    Newcomer
    May 23, 2024

    Thanks for the feedback. I still struggle with the problem. I seem to have the latest drivers, latest updates on everything. My internet connecting is perfect (fiber optic).  I have a Dell Inspirion 5570 with SSD. I have used Zoom for years and only have problems with it recently.

    R
    Newcomer
    RyanMorris
    Newcomer
    June 4, 2024

    Is everything good now? 

    Is everything good now? Are you having trouble keeping up with your schoolwork? I was in the same situation until I found https://academized.com/. They offer fantastic writing services that have helped me manage my workload. Their writers are experts, and the quality of their work is outstanding. I highly recommend their services to anyone in need of academic assistance.

    J
    Newcomer
    JoelKAuthor
    Newcomer
    June 12, 2024

    Thanks for asking :). It has continued a while...and then: It has not been doing it in the last few days. Yes!! I noticed that Zoom updated their software. It could be that it was a bug with the Zoom software and my specific configuration.  If that was the case, the Zoom update may have fixed the problem. I'll be watching and posting again if it comes back.

    O
    Newcomer
    OStebbins
    Newcomer
    February 12, 2025

    Thank you for your case, Joel! I faced a similar problem.

    That’s frustrating! It sounds like a compatibility issue between Zoom and your external display. Have you tried adjusting the hardware acceleration settings in Zoom? Disabling it might help. Speaking of tech solutions, I came across an interesting  MVP app development solution company recently. Maybe updating graphics drivers could also solve the issue

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