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I have been using an Android phone and trying to get a virtual background but every time I tried it comes up with a message saying "An error occurred".

Hello!Steps to reproduce the issue:- On a mobile Android device (i. e. tablet) set view to 'Gallery'.- Someone shares something, and stops sharing.> The view changed to 'Speaker'How can I make Zoom to return to previously set view after screen sharing?Kind regards,Gerald

Здравствуйте, у меня проблема: у меня не работает ZOOM, когда я подключаюсь через мобильный интернет. Мой оператор - Мегафон. Когда я подключаюсь через домашний интернет, ZOOM работает. В чем может быть дело? Может, в составе ЦОД? Подскажите пожалуйста, как решить эту проблему? Неполадки в работе при подключении через мобильный интернет следующие: при подключении есть звук, но нет видео или наоборот: нет видео, но есть звук. Дело не в устройствах: заходил со смартфонами: андройд, айфон, с ноутбука Acer (раздавался мобильный интернет на ноутбуке).  Ещё интересные факты: при заходе в конференцию без авторизации в ZOOM, всё работает стабильно даже с присутствия интернета.  ЦОДы, через которые обычно осуществляют подключение: США, Нидерланды, Германия.  Сначала думали, что дело в Германии (через нее все было хуже), н

Hello,I have recorded by mistake a meeting on the computer instead of in the Cloud and need to transcript it asap.How can I do ? I have installed the desktop version but do not understand what are the next steps.Could you please help me as this is urgent ?Thank you in advance.Philippe 

Hi everyone,Hi Everyone, I am Emmanuel Katto from Dubai, I’m having trouble reporting a participant due to a persistent 500 Internal Server Error. We had a person join our meeting using someone else’s name, and after exposing himself, he left. This has happened before, and when we tried reporting him, we got the same error months ago.Has anyone else experienced this issue when trying to report a participant? Could this be a problem with the reporting form? I’ve tried using both Firefox and Chrome, on desktop and mobile devices, but the issue persists.Any suggestions or advice on how to resolve this would be really helpful!RegardsEmmanuel Katto  

When I clicked the meeting link, it would always launch the zoom app and take me to the meeting. Was very stable and working for many years. Suddenly, Zoom app won't launch. Even when I click the "Launch Meeting" button, nothing happens. I'm on Windows 10 and Chrome (latest updates for both). I've tried everything: Restarted PC, Cleared cookies, cleared cache, uninstalled and re-installed the Zoom app, including "Cleanzoom", verified camera and mic permissions, verified updated drivers on camera, even tried editing the "Preferences" file in the default directory as someone has suggested. Nothing has worked and I keep having the same issue. I have another (slightly older) laptop running same Windows/Chrome and everything works perfectly there. Can someone please suggest a solution? Thanks for your support.

So today when I started my Windows 10 zoom meeting client cannot run.Tried everything from uninstalling zoom, reinstalling zoom version 5.16.2, even using the zoom cleaner, reinstall it again.And now I'm stuck with zoom meeting client cannot run, and cannot uninstall because of error 10017.Help please.

The user's in my Zoom Workplace aren't able to integrate their Calendly account to Zoom. It's saying that the Admin (me) has to approve it, but I have no way to seeing how to do it?

Hi I'm running the latest version of Zoom. When I first logged in, the Contact centre button was visable and then I clicked on whiteboard icon. As soon as I did that the contact centre icon disappears and there is no way to get it back. I have logged out and in and even uninstall and reinstall the app without any luck. Is anyone else experiencing this issue? Ignore, this seems to be an license issue.

nt my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so BB nn c cc h ji yr rf hjj j hy

nt my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is sont my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so

Here are my details:Gentoo Linux, kernel 5.15.169Zoom client v 6.2.6.2503Microphone: Logitech, Inc. QuickCam Communicate MP/S5500 (046d:09a1) This problem has been happening since a few versions of the Zoom client ago... I think probably since it went up to 6.x.x from 5.x.x, though I didn't note carefully because I don't use Zoom regularly. My kernel has also been upgraded a few times during that period, but was probably just within the 5.15.x range. Audio signal from mic input is severely distorted, to the point where you can't understand what is being said. There's no problem with mic recognition or anything else - it's just the audio quality. Sound from other meeting participants is fine. Very irritating to have to have a separate external cellphone call or something to handle MY audio. I have tested the mic device on a Windows machine and it still works just fine, so the problem is clearly with the Zoom Linux client itse

Hello Community, Once breakout rooms are opened, and the host shares their whiteboard screen (share to breakout rooms), can participants annotate the whiteboard? I am trying to have each breakout room (1, 2, 3, etc.) annotate the corresponding whiteboard page (1, 2, 3, etc.), all in the same whiteboard. Is there a way to do this? I would just share the whiteboard link via chat to all zoom participants, before opening the breakout rooms, but it requires them to all log into zoom, which is not possible at the moment.  Thank you!

Hi All- this zoom behavior is new for me. I am not sure what the issue is. I want my local recording to be full screen. it doesn't do this for cloud recordings. Screenshot attached. Thanks in advance. this is so frustrating. I look forward to insight! 

Hi I somehow chamged my settings..I used to see myself until my client entered waiting room, then once I accepted them, there was a small thumbnail of me and the rest of the screen was my client. Now the thumbnail is goneAny suggestions? Unfortunately, I've clicked and unclicked a bunch of things now so it's really messed up. I'm on zoom with patients all day.Any help would be appreciated!

I just started to play with Zoom docs. I have a few Word files (.docx) that I tried to import. All I get is an error message -- "Import failed. Try again." There's no explanation. What can I do about it? I would include an image and a file if It was allowed in this platform.

I've noticed a number of times with the Meeting Summary and with transcripts that there are full portions missing (10 minutes, sometimes 20). We have Zoom Workplace Pro. Anything to be done?

I've added the contacts I am trying to send SMS to to my Zoom account. However, when I start a conversation with them the title of the group message displays their phone numbers, and not the contact name. 

I am having issues with a user in my company, when she shares her screen, additional boxes (folders or software) don't show, instead there are black boxes. i tried comparing configurations on the "Share Screen" sector under Settings with another user who does not have this problem  and it did not help. did anyone else have this problem?  Thanks,Idan 

I have the plan PRO for 100 persons, 1 user. That plan does not give me the option to make co-hosts other guests, although a friend of mine has the same plan with the possibility to make others co-hosts. Why I do not have that possibility? 

I’m an in-house recruiter, and we recently enabled Zoom’s AI Companion - Meeting Summary feature to automatically summarize interviews scheduled through our recruiting team’s Zoom account (Recruiting@company.com). When I tested this by scheduling a meeting directly while logged into the recruiting account, the feature worked as expected. However, it hasn’t been working for interviews scheduled via Greenhouse (our ATS), even though we selected the recruiting team’s account as the meeting “host” in Greenhouse. Could this be due to a limitation or blockage with the way meetings are scheduled indirectly through Greenhouse? If anyone has experienced this or knows how to resolve it, I’d appreciate your insights.

On my Mac Studio (macOS Sequoia 15.1), between 5 and 30 seconds after joining a meeting, I get kicked off with this error: "Unable to join this meetingThe meeting has a problem. Error code: 5" On a MacBook Air I have no problem joining and staying on the meeting using the exact same WiFi network. I have cleared Browser cache and uninstalled the Zoom App multiple times. The display is an Apple Studio Display. Any help would be greatly appreciated.

Error codes: no error codesDevice type: bluetooth headsetZoom version: always latest, keeps happeningTroubleshooting steps taken: tried adjusting overall Windows volume, tried adjusting volume from Windows volume mixer, tried adjusting volume from Zoom audio settingsOperating system: Windows 11, updated to latest None of the solutions here have actually solved this. This occurs in all Zoom meetings. Volume can't be adjusted up or down.

This would feature would be nearly identical to a share BUT it would appear as a camera in the feed, along side the user's camera as well. It would not take over the meeting like a normal share. Then a mixing option such as VMIX, Zoom ISO etc when compositing and spotlighting would have control of the shared content, and users could just watch the final product.  

Extron ZRTP Pro 1025t Controller app:  6.1.12 (3035)Windows 10, 64bit Zoom Room app:     6.1.11 (4556) We do not allow recording by default. The option to allow a client to record via the participant settings on the Zoom Controller is what we decided was best for our rooms. About two weeks ago, participants who are given permissions now only have the option to record to the cloud. Usually we will set them as a co-hosts and they can choose to record to the cloud or locally. All things appear to be the same except for the "Record locally to computer" option is now missing.The settings to allow participants to record locally is enabled on the Zoom Room admin web settings and the same for the participant's app settings. If a participant hosts their own call by themselves, the option to record locally is there. So this appears to only be an issue within the Zoom Room hosted calls.