Cant install 5.16.6.382 on Ubuntu: N: Download is performed unsandboxed as root ... | Community
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Newcomer
November 11, 2023
Question

Cant install 5.16.6.382 on Ubuntu: N: Download is performed unsandboxed as root ...

  • November 11, 2023
  • 2 replies
  • 1 view

I can't install the latest linux client (5.16.6.382) on Ubuntu 23.04.  The install seems to work until ending with this error:

 

N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 

 I tried installing using "sudo dpkg -i zoom_amd64.deb' and it seemed to succeed but the zoom client silently exits (with zero status) immediately without displaying anything.

 

Does anyone know what to do?

 

 

$ sudo apt install /home/jima/ptmp/downloads/zoom_amd64.deb Reading package lists... Done Building dependency tree... Done Reading state information... Done Note, selecting 'zoom' instead of '/home/jima/ptmp/downloads/zoom_amd64.deb' The following NEW packages will be installed: zoom 0 upgraded, 1 newly installed, 0 to remove and 113 not upgraded. Need to get 0 B/186 MB of archives. After this operation, 673 MB of additional disk space will be used. Get:1 /home/jima/ptmp/downloads/zoom_amd64.deb zoom amd64 5.16.6.382 [186 MB] Selecting previously unselected package zoom. (Reading database ... 325617 files and directories currently installed.) Preparing to unpack .../ptmp/downloads/zoom_amd64.deb ... Unpacking zoom (5.16.6.382) ... Setting up zoom (5.16.6.382) ... run post install script, action is configure... Processing triggers for gnome-menus (3.36.0-1.1ubuntu1) ... Processing triggers for shared-mime-info (2.2-1) ... Processing triggers for mailcap (3.70+nmu1ubuntu1) ... Processing triggers for desktop-file-utils (0.26-1ubuntu5) ... N: Download is performed unsandboxed as root as file '/home/jima/ptmp/downloads/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

 

 

 

2 replies

Newcomer
February 13, 2025

I really wish the Zoom "Empire" or Zoom staff answered this !  I am updating two of my computers and have the identical problem.  !!!

Newcomer
February 13, 2025

Try this link that might explain the fix  https://orcacore.com/fix-apt-error-download-is-performed-unsandboxed-as-root/   OR   

 

If you face this error message during your installation or updates, you can follow these steps and solve the issue.

sudo vi /etc/apt/apt.conf.d/10sandbox

Add the following line to the file:

APT::Sandbox::User "root";

Then save and close the editor, and try again to update or upgrade your Debian/Ubuntu with the APT command.