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Over the last couple of weeks i have noticed that when i am away from our camera, my image is blurry, but when close up it is very crisp. This started about 2 weeks ago

Hello! I noticed recently when I created a Zoom meeting, the invite shows up twice on my Google calendar and my clients receive the invite twice. The Zoom account is under my email. When I create the meeting invite on Google Calendar and mark it from a specific calendar for our company, it duplicates. I checked the integration tab, and everything is off and the data sync and the bidirectional sync are off.  I am not sure what the problem is at this point. Please advise.

Is there a way to send the after webinar email sooner than 1 day after the webinar ends? We would like the Email with the survey to go out an hour after the webinar ends and I only see the options for 1 day- 7 days. We dont want the browser only as we fear people will click away from it before reading that there is a survey there. 

Hello there, I'm experiencing issues on the Zoom app for quite a while now: whenever I'm in a meeting, the application freezes after a while and ultimately goes unresponsive and have to kill the task. Restarting makes it work flawlessly again until it decides to go unresponsive again. The time frames seems to be completely random, sometimes it freezes after 3 minutes, sometimes it endures 30 minutes without issues. What I have tried so far:- A complete reinstall (including deleting all temporary or cached files)- Updating all drivers- Turn of hardware acceleration- Running in admin mode See below for the crashrpt.xml that contains all of my relevant specs (even though it shows Win 10 in there, but I'm using Win 11 Home, build 26100):<?xml version="1.0" encoding="UTF-8"?><CrashRpt version="1403"><CrashGUID>03df9ba0-9286-4988-a0a7-5e04be2f284e</CrashGUID><AppName>Zoom.us</AppName><AppVersion>6.2.7.49583</AppVersion><ImageN

I have an issue on our work Zoom account where a meeting description will NOT disappear for all our meetings. When a meeting is set up we put in a title and schedule.  When it comes to the event and the participants are in the waiting room - on joining an incorrect title always shows which we can not find anyway in our settings to remove.  The title we create then sits as a subtitle.  Has anyone else experienced this issue? 

Hi. I am currently trialing the Zoom Phone solution.I have many little stores with 3-12 phones. Today, most have some kinds of very old PBX.Our phone vendor setup logic on these PBX's that a user could open a line and dial *72.This *72 dial would prompt the user for a phone number to call forward too. Users could dial *73 to take the call forward off the line. In Zoom, I have set business hours and I setup an external contact to our after-hours service. If a store closes at 5, the system automatically starts sending calls to the after hours service at 5:01. My "users" are not computer people. We use a PC with a green screen emulator to access our AS/400 database. We don't want to rely on training a user to access zoom via a web browser and and setting up call forwarding. We need the ability to call forward manually for a viarity of reasons. Think of a snow storm. If we close early, we would want to forward the phones. We had a store all catch covid and had to shut down f

I have been unable to assign cohosts during a meeting since the latest update.  How can I make this happen?

I use Zoom to do math classes.It is a method of solving problems with each other on the file after sharing math books with students.Since last week, the handwriting I've been writing is fine, but there is an error in the handwriting written by the student, not in a place where the handwriting was taken, but in a different location.Error letters are usually moved up to the left in a smaller size.Both teachers and students tried it on iPad, and it's the latest version of Zoom.I took pictures and videos, but I'm sad that they weren't attached.Anyone know a solution?And I want to complain about not being able to take classes for two weeks due to an error at ZOOM  headquarters, where should I contact them? 

I'm not receiving zoom emails to my personal email address. Please advise. Thanks

Up until a few minutes ago, I was able to paste an email in to Zoom SMS and a drop down with the phone number came up. It is no longer doing that, and I really need it to. Any advice?

Olá, equipe Zoom!Eu não sei o que está acontecendo, posso assistir aulas (cursos de concursos) no firefox, brave e outros navegadores, posso ouvir música pelo youtube, usar o prime video em navegadores e nunca sou desconectado dos fones de ouvido. Contudo, eu estudo idiomas no site Babbel e entro no zoom por lá, isso acontece ao clicar "entrar na aula", com isso abre uma nova aba no navegador, clico para entrar e o zoom abre, mas ao assistir as aulas, em algumas aulas os fones de ouvido param de funcionar, o bluetooth para de funcionar, aí preciso reiniciar o mesmo e nem sempre resolve, isso só está acontecendo nessas aulas, no resto funciona perfeitamente o bluetooth, exceto no zoom. O que posso fazer?

At some point early in my meeting today, either I or this other person sent a direct message which has started a chain reaction. Now every time I try to talk in chat I send a direct message to him and vice versa. Each time this happens, it doesn't matter that we've switched to the main Meeting group chat, the system automatically switches us back. We keep trying to break the chain but one or the other of us manages to miss that we last received a direct chat. If you're thinking this is easy to resolve, under normal circumstances that would be true but this is an active class with constant chatting going on from nearly 50 people. There's supposed to be a block option but it's missing from the menu in our direct chat. I'd like to know if there's a way for me as a user to set the Meeting group chat as the default channel which would stop me from responding to this person's direct chats. Or if there's anything else I can do. We are graded on participation and the teacher has to believ

Our learner is having trouble joining the zoom meeting. They say they can't log in. They have tried with phone and personal computer. When they tried on PC, they get a message saying "Joining Meeting Timeout or Browser Restriction". When they tried on phone, the got a message saying the page does not exist. Does anyone have any thoughts on what the problem might be? Let me know if you need any more information to assist.

I'm sure this is something basic I'm missing, but why does the meeting description I create for a zoom meeting not appear in the meeting invitation that goes out for the meeting. 

I need the caption transcript for zoom meeting that just ended.  I forgot to save it and call ended. Is there any way to recover it. 

Hi, I am using Zoom for virutal courses on my university. Every time I try to adjust the volume in Zoom it changes my system volume. If I join a break-out-session, it automatically goes back to 100% and blasting my ears; when returning to main room it does the same. Is there a way to adjust Zooms volume without changing my system volume like in every other app? Regards,Christoph

In zoom meeting, when I want to share my screen, everything that comes up is a blue square, with a white triangle and exclamation mark saying "unknown"

This was my second ever meeting in a zoom. Last one was recorded fine (local). Today I've had second session, I clicked recording (local) and after a session, there was no recording (in documents/zoom nor app). I then made another meeting with wife, started recording (local) again and nothing. I clicked again recording (local) and then the woman voice said recording in progress. So there is some bug or something going on that when I press recording, nothing happens at first.. I am not sure is it my computer or zoom problem.Is there a way to get recording of my important meeting? Thank you

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I am having a problem with scenes missing when I go into my Webinar and load production studio.  Specifically it is all the scenes that us an image only.  I use the Media templates and load my image.  I save it and see it in PS.  When I start my Webinar and then load PS, all scenes are there but the ones with the image (Media Template).  Any clue what is going on?  

Hi. I created a recurring meeting, and I'd like to change the name to be "less specific" as the participants are changing in each meeting.  And my "placeholder" name that I created at the beginning, is also a bit of a spoiler for what I am presenting. I changed the name in settings on my browser, and the new name is showing up correctly in my desktop Zoom app. However, when other people click on the meeting they get a pop up saying the meeting hasn't started yet, and it shows the original (incorrect) name for the meeting.  The attached pictures show participant (incorrect) name, and my Zoom window's new (correct name). Thanks in advance!

When trying to create a new whiteboard I always get the message that I have reached the limit of editable whiteboards.A check for existing whiteboards shows that there are no whiteboards in my account.The message even shows the name of a whiteboard dated in 2023, which I can’t find. All existing whiteboards should be deleted so that I can start from scratch with 3 new editable whiteboards.I need the functionality and should be able to use it with my basic account.

Hi, Our office is currently experiencing issues with Zoom crashing, with the error message "Your system is running at a lower performance. Please close other applications." We have also checked the Task Manager, and we can see that Zoom only takes up 3% of the CPU and not much RAM. We have tried: Signed out of all Zoom login locationsCleared app cacheUpdated app versionManually updated Zoom appBios, firmware, and drivers updatedOptimized startup apps and servicesDisabled zoom hardware acceleration and video enhancement featuresDisabled video previewSet default hardware selection for video and audioSet compatibility mode to Windows 8 under properties.Please don't hesitate to let us know if you have any other solutions. Best regards,Adrian RajicTech Support - EQT

I have an issue where some users at my org are not able to see participants that are joined to meetings they scheduled. Usually on the client's Home tab you can see your scheduled meetings widget. On the meetings that are underway (or 'started'), you can see small squares with initials for each joined participant. If you click on the card for the meeting, you get a pop up with more details on who is joined to the meeting. The issue is happening on Zoom Workplace version 6.3.56144. Not sure if this is a glitch or just a feature that was removed. Rebooting machines and logging out/ back into Zoom via SSO does not resolve the issue. Has anyone experienced this before?

Hello, When I receive a invitation for a meeting in Zoom it always shows a wrong place and time, for example I live in London and in the invitation appears Sao Paulo/Brazil. I'm not sure if the problems is related to any settings in my machine or in my zoom settings. Does anyone know why it's happening? Thank you.