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AuntSal
Newcomer
February 18, 2025
Question

Zoom SMS in HubSpot

  • February 18, 2025
  • 1 reply
  • 9 views

Up until a few minutes ago, I was able to paste an email in to Zoom SMS and a drop down with the phone number came up. It is no longer doing that, and I really need it to. Any advice?

1 reply

YaBoiB
Community Champion | Employee
YaBoiB
Community Champion | Employee
February 18, 2025

Hello @AuntSal, 

 

 You may have lost that contact in your contacts tab on your Zoom Workplace app. I would start by checking that contact and maybe editing the contact to ensure their email address remains in the contact information. I assume this is an integration with Zoom Phone and Hubspot so that Hubspot may be importing all of your Zoom contacts into its ecosystem. Let me know how I can help. 

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