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I participated in a meeting where the usual host was not present and so someone else was chairing. The meeting is usually summarised with Ai companion and Meeting Summary function by the usual host. But the stand in did not have the feature enabled on his account.  Despite this, I "requested" that they enable meeting summary for this meeting by just clicking the button on my side. This showed it had sent the request, and then the Ai star was visible throughout the meeting as usual.  Prior to the end of the meeting, the original host left, and the hosting was handed to me for a further 10 mins.  When I asked the stand in host to access the summary that was made (as he was the one who enabled it for the meeting), he said he hadn't enabled the settings for Ai Companion yet, and that when he went into the account section where summaries are stored, he was just greeted with a "this feature is not enabled, speak to admin" or similar message. He has since en

Hi everyone!I'm new in the Zoom Community.Recently a provider send an AI summary of our Zoom session to me and I'm considering the possibility to use it in my services.My question is:Is it possible to have a AI summary if I didn't set up AI companion in the session?Or this is not possible 'a posteriori'?I would love to see the accuracy of the summary checking with previous recordings with clients.Thank you in advance for your answers!Montserrat

I have set the setting Host and Participant Video to be off, in the personal room setting under Meeting Setting.However, when someone join my zoom room, especially those join through the invite link, their video were turn on automatically when they join my zoom room. And after that, I checked my setting again, it seems they override my setting and both video for Host and Participant are turn to "on" automatically. Because I may have some new people joining my zoom room via link, and how can I keep them that their video is off when they join my zoom?

I have been so thankful for Zoom and helping my students and tutoring them at night from home.  However, there seems to be a change in the ZOOM, maybe a weird update, but now I cannot connect with video at all. I cannot see them and they cannot see me and it says we are both in a meeting that apparently no one can see or chat with each other.  When I start a meeting the video does not launch. It says I am in a meeting but I cannot talk or see my student and vice versa. Please HELP.  I called the support center on the website says they cannot find my profile or account!  I have one, been using it since COVID lockdown.  Please help. 

Hi everyone,We've been using the  Zoom for lightning app in Salesforce, and it works well for syncing meetings. However, we encountered an issue when enabling registration required for Zoom meetings—Those zoom meetings  are not syncing with Salesforce as an event. is this a limitation?

So I only realized recently if as host I type something into the chat box and other participants enter the room AFTER I have typed in the chatbox, that the new participants cannot see it. Is there a way that I can type something into chat and anyone can see if whether they were in the chat room or not WHEN it was typed into the chat board?? I'm leaving simple instructions to follow for those participating and if there's late comers, I don't want to have to re-type or repost those instructions. thanks

Where does zoom save screenshots (command+t) on a mac

We are running a hybrid meeting and using Zoom webinar for the online audience. All speakers will be presenting in English and we know we as hosts have to select the language that closed captions appear in. Which for the majority will be fine. We will have numerous delegates joining whose first language is NOT English. Ideally individuals watching need to be able to select the closed captions in their preferred language (just for them to see) is this possible? If yes, what settings do I need to activate? IF not is there a 3rd party system we can purchase to add to zoom for this. Help please!

ベーシックプラン時にスケジュールしたミーティングについて、その後プランをプロに変更した場合、時間制限は最大40分から最大30時間まで自動的に延長されますか？この質問の背景としては、数ヶ月後（2025年5月）に友人の結婚式が行われます。そして、リモートでしかその結婚式に参加できない友人のためにZoomを開きたいと考えています。現状、私はZoomのベーシックプランを使用しており、数ヶ月後に開かれる結婚式のためにミーティングをスケジュールしたいのですが、期間の項目は最大40分です。この場合、結婚式の月のみプロプランにしても、ベーシックプラン時にスケジュールしたミーティングは40分で切れてしまうのでしょうか？それとも、自動で40分から最大の30時間まで延長されるのでしょうか？

I recently created a program to sync contacts from our CRM system into Zoom Phone as External Contacts. This works great, but it has the problem of making it difficult to search for internal extensions in the directory.  It's not so much a problem on the Zoom Workplace app, but it is an issue on our desk phones (Yealink). For example, if I search the directory for 'Jason', it shows the max results of 200, which doesn't include the internal extension for Jason. Searching the full name doesn't return a result, when it did before syncing the external contacts.  Is there any way to prioritise internal contacts in the search so they are returned before external contacts? If there is a way to amend the LDAP search filter to only show internal users, that would be a suitable solution too. 

We are trying to submit zoom app in marketplace, however it's throwing error "You must review and sign Zoom API License and Terms of Use before submitting apps for review. You may reload this page and try again.".can someone please help us? Zoom Apps

When I try to add the "outgoing webhook" app to the Zoom desktop app, the "Add" button is disabled. (I can add it via the web page, but it fails with the message "An inappropriate operation was performed.") Other apps add normally. Please advise on how to resolve this issue.  

Buongiorno,con la versione di windows 11 nel mio nuovo pc Acer Aspire 5, zoom meeting non funziona correttamenteSe ho zoom, anche solo aperto, il video non si visualizza correttamente, saltano le immagini e l'audio è distortoQuesto non mi era mai successo prima, spero mi possiate dare delle indicazioni su come risolvere questo grave problema SalutiSerena  

Hi all - I'm trying to join a recurring meeting that I've been involved with for years. I access zoom via Firefox. As of recently, the email I click to join sends me to a page that asks for a code. The code is sent to my inbox, and I add the code to the page, but after I enter the code, I am returned to the same page asking for a code. Do you have any idea why the codes don't work?

So I did a test record in a meeting to see if it was working, and checked back after transcoding. Went to do the main recording(same meeting), hit record("recording in progress" announced), and discovered after finishing it had not recorded! Did a few tests and googled it. Turns out your second attempt won't be recording! It's a ghost recording....So now I have to gather everyone back(at my expense and their inconvenience) to re record. Can I suggest a warning or maybe disable this so you can't fall into this trap. Why have the audio "recording in progress" when it clearly ISN'T....Not cloud subsciption btw. This shouldn't matter.. Feature or Bug? You decide...

I updated to Sequoia 15.2 this morning and after a meeting I noticed a pop dialog in the background where zoon.us was requesting permission to bypass the system private window picker and directly access my screen and audio.  I believe this is a new permission/restriction in Macos but I wanted to see if anybody has run into this and what they selected?

Dear Zoom Experts, Is it possible to allow a specific user to join the host's meeting room and automatically grant them access to control the host's computer remotely without the host granting permissions? I have a desktop computer with files stored exclusively on it. I am wondering if I could log in as the host and share my screen. Then, when I am outside, if my manager needs me to access certain files on this computer, I could join my Zoom meeting on my laptop computer and immediately gain access to this desktop computer. Best regards,

My Zoom Camera is my OBS output. I use Stream Deck and often share my screen with the push of a button that shows my Display 2. My current workaround is to hit the 3 dots on my thumbnail and hit Spotlight for Everyone so my screen share is big enough for them to read.  How I would LOVE a keyboard shortcut for "Spotlight for Everyone" so it can happen so much faster/easier.*Of course, this would require a toggle on that shortcut to Remove Spotlight. Pretty please?!?Thank you,Barry Friedman

When I tap the Share icon on my Galaxy Tab S9 FE+ nothing happens. There is no error message but the screen does not share. Any suggestions? Thanks. Bill

Hello Zoom family:I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it. Does anyone have this same problem?I appreciate your help. 

Hello,In a few days I have a quite big event and I’d like to do it on Zoom Webinar.The event will have multiple speakers that speaks few different languages. Whole event will be translated on 11 different languages. Translation flow is a little bit complicated but I need help only with one thing.If speaker speaks polish on stage there is a translator that will do polish -> chineese translation.If speaker speaks chineese the same person will translate it from chineese to polish.How to set this up on 1 translator account/laptop?Can I give double role for this person?

Recordings, Hi - I have the Zoom Pro version and do not know why my Zoom recordings are now saving as 'double_click_to_convert_01' (raw format) - why is this, and how can I convert the recording to MP4 please? I would appreciate any help to resolve this issue. 

I am experiencing an issue when opening the zoom. When I open zoom for a meeting, it automatically open different windows. My face in a different window, and the other participants in another windows. May I know how to fix this issue?

The option to edit settings for my personal room is grayed out and I'm unable to turn off auto recording. I need to turn this off. 

How to see the zoom meetings taken since 2021