Login | Community
Skip to main content
Newcomer
March 13, 2025
Question

Login

  • March 13, 2025
  • 1 reply
  • 23 views

We have a Workplace Pro license and have to log in repeatedly, even though we are admin users, and it only works byresetting the password. Does anyone have the same problem and a solution for this?

1 reply

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
March 14, 2025

hi @Martina3 

The Zoom app will you remember when you login

the zoom web app uses cookies to remember you.
Are you using the same device? - connecting from a number of devices? - Are you trying the password?

You say you have a workplace pro and you are all admin users. You have just one licence for each user?

all the best

John

https://www.youtube.com/@boomwithlordzoom