Problem w/ screen sharing

Forum|Forum|3 years ago
March 31, 2022
5 replies
24 views

I am suddenly unable to display a selected window when sharing my screen. The share option seems to work but there is nothing in the display. I have a screenshot below. I use a Macbook Pro and recently upgraded to the Monterrey operating system and wondering if there is a problem with zoom and the new OS. I also installed the most recent update of zoom.

The window in the upper left is the selected window and the triangle w/ the exclamation point indicates an error of some kind but I don't know what it is.

Anyone???

S

Slpread

Newcomer

Did you get this issue resolved, I am having the same problem?

V

ViktorMobius

Newcomer

I'm having the same problem. Also happened to me after upgrading to Monterrey. Any solution?

J

janisca26

Newcomer

I am having the same problem. If I took a screenshot, it would look the same. I cannot find a soluition.

S

Slpread

Newcomer

I went to security settings on my Mac and had to give permission to zoom to fix the problem.

E

ebalazs

Newcomer

I, too, am having the exact same problem. I went to my security settings on my Mac but I do not see Zoom as an option. Did you have to reach out to their support and have an actual person help you?

J

janisca26

Newcomer

I researched around the web to get more information. I uninstalled and reinstalled Zoom. However, I don’t think I really needed to. In Security and Privacy, I went to Screen Recording, I could see a zoom icon there. On the lower left of the page is the click the lock to make changes. Did that - it opened up where I could click the zoom icon and it worked! You cannot have zoom open when you do this. It was a simple adjustment and not what I was expecting.

A

APMins

Newcomer

what is the help for this issue in windows?

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