Products

When my attendees try to register for my webinar they keep receiving this message "This webinar is for authorized registrants only. Please enter another email address."  

Hi i'm trying to hide pencil button at the left botton corner while screen sharing its annoying can someone let me know how to remove it.

Why is this message all through out yy summary: ronoun Correction Assistance RequestedI'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist you in identifying and correcting any pronoun usage issues.Pronoun Correction Assistance RequestI'd be happy to help you with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can assist in identifying and suggesting appropriate pronoun usage.Pronoun Correction Assistance RequestedI'd be happy to help with pronoun correction. Could you please provide the specific text or sentence you'd like me to review and correct? Once you share that, I can examine it and suggest any needed pronoun corrections or improvements.Pronoun Correction Assistance RequestedI'd be happy to help with pronoun correction. Could you please provide the specific text or

Why can't zoom offer a plan that is more affordable with just a little more allowance than 40 minutes. The only option at the moment seems to be a huge jump to $20 per month!!!

Hi, recently some of our events that were set up to April changed the status of the registrants to no show but the events did not start yet. In some of the cases there was a practice by some of our reps but they did not start the event.  How can we make sure it's not changing the status before the event starts? 

Unlike any other video call software that I use, Zoom does not seem able to balance light levels leading to huge overexposure in daylight conditions. While there is a setting that allows for adjustment to low light there is no equivalent setting for well lit rooms. This makes it very uncomfortable for the people I am calling as my face appears to be glowing very brightly. Is there a setting that I'm missing that will solve this issue?

Is there not a way to set up a webinar with custom recurrence?  Example, 1st Thursdays and 3rd Fridays?  

We’ve noticed that Zoom notifications aren’t forwarded to mobile devices when users are in previously scheduled calendar events. Whereas notifications are forwarded while a user’s status is set to “away”, the “in calendar event” status prevents users from receiving time sensitive call/message notifications on mobile devices while the said mobile device is locked.I've tested extensively on version 6.4.0 of the macOS app and have tested a bit on the 6.4.1 build as well.Ideally, users would have the option in settings to forward notifications to mobile devices when the “in calendar event” status is set.Example use cases:You lock your screen before walking away from your desk, forgetting that you’ve got a meeting on the calendar. One of your meeting guests calls you on Zoom to remind you of the meeting. Moving forward, all such calls could still pop up on your mobile device.You’ve got a scheduled in-person meeting back to back with a scheduled Zoom meeting. Your colleague calls you 5 minut

Hi Support, I find my USB headset has voice problem in Zooom Workspace, means the meeting member cannot listen my voice on the microphone. However, using teams / other apps has no such problem.Product: Blackwire 3310 Operating System: Microsoft Windows 11I am using Windows 11 Edition Windows 11 Pro Version 24H2 

How do I set the meeting time for 15 minutes after the hour? eg.  08:15amMeeting scheduler steps state you can do this, but the meeting time converts back to the whole or half hour after I hit enter. Thank you

I have a new zoom scheduler subscription and I'm setting up a schedule there, so that I can give one-to-one sessions to clients.   I am having trouble finding information on how zoom scheduler keeps meetings secure and private, what meeting features will be enabled/not enabled by the scheduler automatically, and how I can customize any security/privacy features?    For example, I'd like to offer a complimentary short chat with potential clients to help them evaluate whether they'd like to work with me.  How can I safely offer this without this offer being open to misuse?  Thank you!

I want to use the same number for extern call for multiple users. Can I do that ? I'm not able to do it.

Hello. I think, that I've some licensed users that doesn't use Zoom at all. so Licenses are used for nothing.can't find any usefull report to get detailed view of Meetings per user per year or something like that. 

Hello community. I have a new laptop with this specs:- Intel Core 7 150U processor- Intel Corporation Raptor Lake-U [Intel Graphics]- NVIDIA Corporation GA107M [GeForce MX570 A]- OS Debian 12 (Kernel 6.12.12) And Zoom client version 6.3.10 (7150) The problem is that I can't use virtual backgrounds. I can select them, I can add a new one, but when I select one nothing happens. PS: If I check "I have a green screen" and select a background, it works poorly, because I don't have a green screen. But my webcam does support this feature. Any tips would be much appreciated. Thanks in advance.

Hi, In an update to Zoom it added this really annoying pop up, that I really don't need. https://imgur.com/a/hnzpeMx Is there a way to remove it? Thank you in advance!

Hi,  While sharing the screen,  I am trying to play and share audio files(mp3 recordings) and it does not work. Of course, I am choosing "share sound" before sharing my screen to everybody. My zoom is up to date. It occurs with different types of audio files, and all of those files are playing just fine outside of the sharing through zoom. I am also making sure I am not muted... Couldn't find any help through the web. Any suggestions? 

I am the host, but cannot screenshare.  Nothing has changed in my settings. Thoughts? 

Hi,Is there a Zoom official site where I can download some old versions of Zoom.   I want to test the deployment of Zoom Cleaner on some old versions to make sure that it is cleaning everything either in the program files folder or the user profile.Thanks 

When connected to a paid account and am given permission to record, on one computer I have the choice to record either to the cloud or locally, on another my only choice is the cloud. In both cases, I am logged into my (free) account when joining the zoom meeting. If I start a meeting of my own on either computer, it records locally successfully (no cloud option, since it's a free account) I compared the permissions in system settings > privacy and security on both computers, and they seem the same and ok. (Mac systems)- I gave it full disk access- Accessibility is on- camera is on- microphone is on- screen and system audio recording is on am I missing something? any ideas? thanksAlex

Hello friends, we have an issue when setup calendar integration with Exchange on premise 2016. We've get red message "Zoom is unable to connect to the Exchange server." This is the KB we've used to prepare rsources: "https://support.zoom.us/hc/en-us/articles/203847339-Using-Exchange-2013-and-above-with-Zoom-Rooms#h_01F6KSWBR7CDR6EH0FBPNRB38Z" . Interestingly, despite the message "Zoom is unable to connect to the Exchange server.", after saving connection (Save Anyway button), the calendar is synced but not appear to room device. Any suggestions?Thanks in advance!

where is the setting to allow external sharing of meeting summaries. When i insert an email to share a meeting summary it says it that my settings say i cant share with external parties. But it does not show me where this setting is so i can change it?  the bot did not help.

We currently have a WorkPlace Pro account. We use the Personal Room for that account for an all day meeting, acting as a 'squawk box', where off-site employees connect to it so that they can talk to people in a shared workspace throughout the day. While I understand that people can join from the Zoom app on their phones, we wanted to see if there is a way to dial-in from a cell phone directly to the personal room. The knowledgebase and chat support doesn't make it clear to me if this is an option or not. I know that the functionality is supported by Zoom at some level.  What's not clear to me is if this is a feature that we need to purchase (being Pro suggests that we already have it, as we don't care about toll-free dialing) or if it is not supported for the personal room.If anyone has any idea about how it works, I'd appreciate your insight.  Thanks. 

Hello everybody, I'm using a MacBook with M1 chip and the latest version of Zoom (also tested with older versions like 5.17.11). My camera works fine in all other apps (FaceTime, browser, etc.), but in the Zoom native app, my background appears completely green, even though I have no virtual background enabled and the "green screen" option is turned off.I've fully uninstalled Zoom, removed all related files (Application Support, Caches, Preferences), disabled all hardware acceleration options, and tried different camera settings. Nothing works.Zoom works perfectly in the browser – only the desktop app has this issue.

I have not found a way to enable recurring meetings in the Zoom Marketplace API I created for the Wordpress plugin. They are referred to in one of the settings so it appears it should be available. I turned on all calendar options on the scope. I see a lot of previous topics on this type of issue and the fact that the no end date feature might be removed from all of Zoom. The work around would appear to create multiple entries and then start rolling their dates once the event has passed in time. 

Bonjour, Un des agents de mon entreprise rencontre un soucis avec zoom, quand celui ci change de bureau et donc perd la connexion réseau momentanément le temps de se déplacer, zoom refuse de se reconnecter automatiquement, le reste des applications en ligne fonctionnent parfaitement et le PC est bien connecté. Zoom a déjà été désinstaller puis réinstaller, la version est 6.2.49050. Cordialement Etienne