Spotify drops when participants speak | Community
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C
Newcomer
Cased007
Newcomer
October 27, 2023
Question

Spotify drops when participants speak

  • October 27, 2023
  • 2 replies
  • 1 view

In our weekly meetings I play Spotify as background music.  Participants tell me that when anyone speaks during the meeting, the music drops out.  Is there a setting I'm missing that will prevent this from happening?

2 replies

J
Newcomer
jhonmu689
Newcomer
May 3, 2025

Hi Cased007,

 

what you’re experiencing is likely Zoom prioritizing voice over background audio, which is a default behavior meant to keep conversations clear. To fix this, go to Zoom Audio Settings and enable "Original Sound for Musicians", then turn it on during your meeting. Also, under Advanced Audio, disable options like "Suppress background noise" and anything else that might interfere with continuous playback. This should stop Zoom from ducking the Spotify volume whenever someone speaks.

M
Newcomer
Manocher
Newcomer
May 4, 2025

I need to update my zoom

 

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