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No se me habilita la opción de Power Point como fondo, es como si estuviese bloqueado y junto a la opción sale un ícono pequeño diferente al de información y es similar al de alerta, todas las opciones se me habilitan y puedo usar de ese apartado de avanzado y únicamente esa opción que la necesito no se me habilita.

I am an application developer. I do remote support, training, and configuration for clients using the Sierra Chart trading platform. Screen sharing with Remote Control is the number one reason I use Zoom, however it only works some of the time. I can control Windows, and other windows applications, but if the application is SierraChart_64.exe, I often can move the mouse but not click or type if in the app.  I have seen times where it works if the user is already running the app when I connect. However, once the app is restarted, the remote control is lost. Sometimes, ending remote control from my end and requesting it helps, other times it does not.  Is there something I need to do, or the client, when this happens? Is it a version issue? How do we check and update before or during the call? Or is it a bug, that doesn't get addressed, because of the few people it impacts? I have found a backup solution (Anyviewer) but I lose all the other features I rely on wit

Mon zoom est en français et mon Workplace en anglais. J'aimerais céduler des rdvs en français, je n'arrive pas à changer la langue sur le Workplace. J'aimerais avoir les 2 en français, . Besoin d'aide!

Hello Zoom Community, I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC on their computer. However, now when I press ESC, it no longer works on their screen. Instead, it just restores down the full-screen mode on my side. Has anyone else experienced this issue, and is there a way to fix it? Any help or suggestions would be greatly appreciated! Thank you!

Hello!How many people can activate host key? Is there any limit?  I have business zoom account and I would like to understand the difference between Host key and License.So I can create 10 different meetings where I am a host and give my host key to 10 different people to let them have host permissions for these meetings, right?Why do I need additional licenses on my account if I can just buy Pro Plan with 1 license and just give host keys to everyone in our company?Could you help me to clarify this, please? Thank you! Have a great day! 

What is Zoom policy/directions on active bullying harassment dogpiling on disabled?I have raised this. I raise valid points and experience and then I am called Troll attacked abused threatened my disability and experience history used against me.I have sent an email to the Host before privately informing him, although he already knows I am severe disabled and serious PTSD with incredible incapacities. I am still active to address and stop same things from happening and will stand up to any contributor to suggests abuse or violence - that's when I get into trouble or if my disability experience goes against others politics religious views etc.Today is has been horrendous. Still going on in background and I am severely dogpiled on.It takes a lot for me to participate and take part. and also they now know my name and openly say they will track me down and find out all about me.I have had this before and had to leave home Host is either ignorant or apathetic. Disabled Women and E

Подскажите, пожалуйста, каким образом можно восстановить годовой тариф "Профессиональный". Ранее у меня был оформлен именно этот тариф на год, однако впоследствии я перешла на ежемесячную подписку "Бизнес". Мне хотелось бы уточнить, сохранился ли срок действия моей первоначальной годовой подписки, если я верну тариф "Профессиональный"?

Hi everyone,I’m Kimaya Kapoor, and I hope you’re all doing well! I’m reaching out to the community for some assistance regarding issues I’ve been experiencing with the Zoom team chat feature. I believe that many of us use this tool regularly, so I’m sure there’s a wealth of knowledge out there.Here are a few questions I have:Notification Settings: I’ve noticed that I sometimes miss messages in team chat. What notification settings do you recommend to ensure I don’t overlook important updates?Message Threading: Is there a way to better organize conversations in Zoom team chat? Do you have any tips for keeping discussions on track and easily accessible?File Sharing: I’ve had some trouble with sharing files smoothly in chat. Have any of you faced similar issues, and what solutions have you found?Integration with Other Tools: I’m curious if anyone has successfully integrated Zoom team chat with other applications. What tools have you connected, and how has that improved your productivity?B

 i cant able to login my account in my new apple laptop.

I am unable to sign in in the application which is the only way to open the meeting as it keeps saying connection error even tho theres no problem on my side, what to do?? I need to sign in so i can join the meeting

Hi everyone, we are a business that is based in Croatia and we work as a contractor to a firm in the UK. Our work requires us to be able to call UK numbers and to have a UK number of our own. Thus far we have used Skype for this without any issues, but it is shutting down now so we switched to Zoom. The issue is that when we try to setup numbers for the UK, we are required to input a UK address and documents proving that this is the address of the business, is there no other way for us to get a UK number and to call UK numbers? This wasn't required on Skype. Could we at least get a Croatian number and call UK numbers without further charges? We have the "Zoom Phone Pro Global Select Unlimited" package. Would we be charged additionally for each call to the UK if we got a Croatian number?

When I am called the ringtone plays through both my speakers and headset. I would much prefer it rings to just my speakers and then allow me to take the call on my headset.This is on windows desktop zoom app. The app is fully up to date. Please advise. Thank you. 

I installed Zoom in Win10 pc. but in setting => Privacy => Microphone =>Access apps to microphone =>Zoom not exist.result : in meeting microphone not exist

Please help!!!I went in Friday to send a registration link to someone for a recurring meeting that I have been doing for a couple years and had scheduled up until the end of 2024. I went in yesterday to send the reminders and found there was no meeting. Everything was gone for this particular set of meetings for the future and the past. All of my registrants are gone too. I can see the history of recordings but that's it. Is it possible to find out what happened or to get back what was lost? I am so pissed that if I didn't just renew I would be changing platforms. There is absolutely no support for the pro level. The chatbot was worthless after I spent an hour or two trying all diferent ways to spell out the problem.I figure someone's gotta know what's going on here. TIA!

Hi.  I use Zoom to record my podcasts. I only use the Zoom audio files, not the video files.  I need to free up space on my hard drive. I have all audio files backed up on an external disk. If I delete the video files from my hard drive, will it mess anything up?

After updating to the latest version of Windows 11, I’ve noticed Zoom occasionally freezes or becomes unresponsive during meetings. Has anyone else experienced this issue? If so, are there any fixes or workarounds that have worked for you? I’ve tried reinstalling Zoom and updating drivers, but the problem persists. Would love to hear if others have found a solution!

Is it possible to upload a custom Avatar into Zoom?  I do not wish to use the childish avatars Zoom offers.  I have a human like custom avatar which I wish to upload.  Google search says this is possible but the zoom instructions suck!  Zoom customer service is awful.  What do. you suggest.

Hi,  Would like to check if there is a way to turn off the preview of chat message?   

Sometimes when I copy text to the chat box during my classes, the bullet points become little clocks. I have no idea why this happens as it's completely random. Sometimes I copy text and they're fine with the bullets, sometimes they look like the thing in the picture. How can I solve this? example 

am unable to turn ON video during zoom calls

I have recently upgraded from Basic to Pro but I am still limited to 40 minutes for meetings.

I have found two discussions on this topic:https://community.zoom.com/t5/Zoom-Team-Chat/How-to-disable-automatic-bullet-list-generation-in-a-chat/td-p/180719https://community.zoom.com/t5/Zoom-Team-Chat/Let-me-disable-quot-smart-dash-quot-and-quot-smart-quote-quot/m-p/181623/highlight/trueIn each of these, the Zoom support representative said to right-click in the Chat box, then click the "Substitutions" menu to disable these, making it seem quite simple.  Every reply on both of these threads pointed out that there is no "Substitutions" menu when you right-click anywhere in Zoom Team Chat.  Then a vague "just fix it in your operating system" comment was added with no instructions or information as to what they may have meant. I use Team Chat for internal discussions at my company, which offers IT services.  I must be able to type certain characters or type certain things in certain ways to make sure I am communicating accurately based on the way my services work

A sala em que participo tem o recurso de tradução de legendas, mas não funciona, estou usando a versão mais recente

We're using the Zoom Embedded SDK for our webinar integration. We've observed that when a host or speaker refreshes the page or logs back in during an ongoing webinar, the Chat and Q&A history is lost — both panels appear empty upon rejoining.Is there a way to persist or retrieve previous Chat and Q&A messages after a re-login or screen refresh? This behavior affects the user experience, especially for hosts and panelists who need to maintain context. 

It is important to know that my Zoom Account Settings has "Enable Custom Questions" checked. ProblemFrom a Chrome browser, I have created a webinar and I needed to add a custom question to the registration page. I went to Registration Settings > edit > Custom Questions tab > create a new question > type (single answer, dropdown),  I enter my question and it has 11 responses > then I select save all.  After selecting save all, the custom question is not appearing in the custom questions tab. After saving the first time, I went to the registration link, registered for the webinar, and the custom question was also not there. I went back to the Registration Settings a second time and went through the same process, entered all the information, and save all. The custom question is not saving, despite entering it twice and saving, and despite my Zoom Account settings having "Enable Custom Questions" checked.