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I can see the fax on my Zoom client when I submit a test fax from my fax machine to Zoom, but I didn't get an email. Is there any way I can receive emails as well?

Why is it that we cannot create a holiday schedule that we can then have all of our AR's reference rather than having to go to every single AR, every year and update the company holiday schedule? In our previous phone system (ShoreTel/Mitel), it worked exactly that way. Then we only had to update one schedule each year, which significantly reduces the chance of making an error...

I have a user who no longer needs her paid Zoom license and wants to switch to free Basic Zoom account.  Will her recordings and meeting history still be accessible?  She previously ran training sessions and has shared out her recordings.

Has anyone run into this problem? For Zoom Digital Signage, I have a playlist of content that plays on a daily basic but I have this playlist to be interrupted but an scheduled event every morning and afternoon.  From 9am to 9:30am, I want the unit to play a live URL video, interrupt the daily playlist and play the URL for 30mins, then go back to the content playlist.  I have scheduled it and the system doesn't even attempt to play the event at 9am. it just continues to play the content for the day. I know the URL works, if you set the URL as the only content, it plays normally.  any ideas?

How do we add a status indicator button/light to a desk phone or the Zoom Workplace app that shows there is an incoming call to a queue?  If this is not possible, how do we submit this as a feature request? The button would also allow users to pick up the call.

Hello,  I'm a spanish guy who talks in the mac zoom APP in spanish, english and catalan. From my mac its a disaster, I can't talk to my catalan colleagues without having to rewrite all the words I type. I have tried already to deactivate the autocorrect from the operating system (MAC) but it's still correcting the words (the zoom APP). When I have to talk to my catalan colleagues, I have to take my iphone to have proper conversations without having to rewrite every word. I have googled and searched in this forum for a solution. Can you help?I don't need any autocorrect but I can't turn it off from zoom, it's the only app on my Mac that acts like that. 

Hi Folks I have a strange issue with Zoom Meetings, where my video stops every few seconds. I can click the "Start Video" button and it comes right back on, every single time. I tested Zoom a few nights ago with just 1 meeting, just for me open, and only my video feed in the meeting.so, the loneliest meeting in the world, but just for the purposes of testing the webcam to see if it would cut out when in a zoom meeting on my own. I left this meeting open with my webcam on for several hours, playing around with the whiteboards and other zoom bits and not once did the webcam cut-out. It all worked perfectly. The camera only cuts out every few seconds when anybody else is in the meeting. Any zoom meeting with 1 or more other people in the meeting and the camera feed keeps stopping. There are no app crashes, no pop ups, no security restrictions. I've checked over every article here on the Zoom support and double-checked every possible setting the articles mention bu

I have a new laptop (Dell) and can not hear and be heard on Zoom. Help!

When the Zoom meeting host uses the recording feature to record the session, how can they avoid capturing all participants' video feeds when a participant (not the host) is sharing their screen? After the meeting ends, the recorded video shows that the participants’ video windows overlap and block part of the shared screen.

Hi, I've scheduled a meeting for June. It is limited to 40 minutes because I'm having a free account.Before my meeting will start next month, I'm going to upgrade because on this meeting I will host many people for much longer than 40 minutes. Will the link (meeting link) I've created today will work then longer than 40 minutes?Thx

We use Zoom Chat as our company’s primary internal communication tool. I’d love the ability to reply to messages directly from a notification in iOS. When a notification comes in, I have to open the Zoom app to view the entire message and reply to it. It’s even cut off by a wide margin in the notification itself. By comparison, if a Slack notification comes in, I can view the entire message and reply directly without having to open the app.

In the zoom chat it is quite annoying that the user selecting popup rises when typing '@' expecially when typing emails. Can the zoom chat do like Disourse here does, do the user selecting popup only if there's a space before '@'? So when typing emails or quoting '@' no use selecting popup appears. The popup should appear only when the user type `<space>@`.Thanks!

Hi I have been using paid version of Zoom which is now Zoom workplace. More than a year back I have configured to logout automatically after few hours. This has been working fine but now I want to change that setting but not able to find it. I don't want to logout automatically. Where can I find this related setting? ThanksRam

Hi. I was using Zoom Workplace on my laptop for quite a long time now, but suddenly, Zoom Workplace glitches. It automatically signs me out everytime I relaunch it, cannot download files & pictures from the chatbox, emojis downloading stucks at 0%, automatically switches to light theme every time I enter Settings (in a Zoom app meeting). And the worst thing is: When I try to DM a contact in the Team Chat tab, it just requires me to add that contact even though I did the same on my desktop computer. And when I click "Add contact" and confirm (there's a confirmation before I add a contact), it just displays another window with a barrier logo, an Ok button, and NO TEXT, WARNINGS, OR ERROR MESSAGES. I wish I could share my screenshots of what happened as I do not have permissions, but the glitches are very weird. I tried to uninstall and reinstall Zoom Workplace, and searching for other solutions from people in this Zoom Community, but nothing worked. I guess the problem

I created a 26-minute training video where I share my screen.   The file size is too large for where I need to store the video.  Is there a way to make the file size smaller after I have recorded it?

Hi all,I'm having trouble with the Zoom API and could use some help. I've created a Zoom Marketplace app with a wide range of permissions and can successfully complete the server-to-server oauth login and make some basic API requests.However, I'm running into an issue with account-level API calls (e.g., GET /accounts/*). Zoom responds with a scope-related error:{ "code": 4711, "message": "Invalid access token, does not contain scopes:[meeting:read:meeting:master]" } I have double-checked that this scope (meeting:read:meeting:master) is enabled in the app configuration, and I can also see it included in the /oauth/token response.What could be causing this? Are there specific requirements for either:The app itself (e.g., app type or configuration)?The user creating the app and collecting the client ID/secret?For context, I’m an admin on the Zoom account, but not the owner. I assumed being an admin would be sufficient to authorize account-level API requests — is that incorrect?Ap

The registration page shows the event as IN LONDON - where the time of the event is listed it states "11am in London" which causes confusion for some registrants. Is there a way to change this so it reads "11am GMT"?

Hi all,I am working on developing a Zoom Phone integration with an audio-based chatbot, and I’m wondering if there’s a way to automatically accept incoming voice calls. My goal is to have the chatbot handle the call right away without requiring manual intervention or any additional steps.Is there a setting or API endpoint in Zoom Phone that would allow this? Any advice or resources would be greatly appreciated.Thanks in advance!

I'm trying and failing to set up breakout rooms for an upcoming webinar via zoom events. It would appear that if a participant joins via the zoom app then they can access the breakout rooms without any issues, but if they access via a web browser they can't.Any ideas would be greatly received 

I am looking to use zoom to have students register for a webinar. I will implement a registration button on my site which when the student clicks it will take them to the Zoom registration page. However, once the student registers, I don't want them to get an email sent out with the meeting invite. I want to suppress that. I will be implement a "join meeting" button in my platform for the webinar. When the webinar goes live, the students can then click on the join meeting button to join the webinar. How can I do that?

I need my admin assistant to be able to have access to my account to schedule meetings for me. I DO NOT want to pay for her to have a pro account since she is simply supporting me; I have a pro account and she has a basic account. We do pay for a phone for her. How can she access my account besides just giving her my password? She will not be hosting her own meetings. Just setting them for me.  Is my only option to have a pro account for her?  We are a small nonprofit and want to keep costs low. 

Good afternoon, I have a pc with a USB Logitech Tap connected.   Its powered and connected to the PC over USB-C .     I see an extended windows desktop on the Tap screen and the touch functionality works great. I have Zoom workplace installed on the PC, and licenses for Workplace Pro and Zooms Rooms on my zoom account.      I am trying to get additional functionality with the Tap what am I missing?    At the moment it is operating like a pc with two monitors.  I understand the Tap with the correct licenses will give me will offer me a more personalized experience for my meeting room,. I would welcome some support as I seem to have issues finding anything regarding setting you a USB tap with Zoom. Daniel

Hi there, I was in a meeting with a colleague that gave me permission to record it, but I can't find the recording in my files aftwerwards.  Thank you in advance for your help! 

ウェビナーの事前登録に質問の項目を追加しているのですが、その質問の項目に入力された内容を確認メールに記載する方法はありますでしょうか。メール変数にはそれっぽいものは無さそうなのですが、できるのであればその方法を教えてほしいです。

We're using zoom events to run a webinar and no matter what I have selected I can't access separate audio tracks.As far as I can tell everything is correctly set up in the web interface and it's also set up to record seperate audio files in the desktop app but no matter what we do it's still only producing one combined audio track.Any help would be great