Issue confirming existence of and downloading meeting from last year | Community
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Newcomer
June 5, 2025
Question

Issue confirming existence of and downloading meeting from last year

  • June 5, 2025
  • 0 replies
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Hello,

 

I downgraded my zoom pro account to basic just last week because I was not using it and now need to confirm whether a particular recording is still available in the cloud on my account from last August. I can't see anything when searching using the tool provided. Would cloud recordings from that time frame have been saved on a pro account? And should I be able to access them on a basic account or do I need to resubscribe? Lastly, is there a way to confirm that I have access to the meeting recording before resubscribing since that is pretty much the only reason I would resubscribe? Thanks so much!