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Newcomer
October 24, 2021
Question

Issue with emojis

  • October 24, 2021
  • 3 replies
  • 5 views

hi Everyone

 

I'm a zoom host and recently, some people attending meetings are getting a weird glitch, where the "raise hand" just goes up by itself, have you herd of this, and can it be fixed?

 

It seams to also, for these people, happen with the "thumbs up" emoji as well. i was there when it happened and had no idea why it was doing this. any help is appreciated, thx so much.

 

 

    3 replies

    Bri
    Community Manager
    Community Manager
    November 2, 2021

    Hi @patpai! Thank you for sharing this information. Do you happen to know if they were using the latest version of Zoom? If they were, this is something I would recommend sharing at https://zoom.us/feed

    Newcomer
    April 16, 2024

    Dear Zoom team,

    Both on android 6 and android 7 devices, I have been having longstanding issue with Zoom emojis, and it is unresolved from subsequent updates, and Zoom do not seem to acknowledge the issue. The issue arose over the last two years of Zoom updates. Complete re-installimg hasnt solved it.

     

    Every time Zoom meeting is started the Zoom emojis pack download starts, and it does this several times in a meeting, each time 12.39mb is used up from my data per download and the emojis in the chat still show as downloading and they are not accessible. 

     

    This has happened about 10 times in some meetings, its crazy, I am on limited data...please solve it, Zoom.

    Newcomer
    January 14, 2025

    This has started happening to me as well.  Running version 6.3.5  Emoji pack download starts, unprompted, mid-session.  Sometimes more than once.  Please fix. 

    Newcomer
    June 2, 2025

    This has happened to me as well. It's using up my data.

    Newcomer
    June 4, 2025

    I never received any feedback from Zoom team. I have removed Zoom from the Android 6 device. Also, Zoom no longer let me update Zoom app on an Android 7 device and I can no longer use Zoom since they updated to Zoom Workplace on that either. I am looking for better alternatives to Zoom for my own classes atleast.