Products

Zoom updated today on Ubuntu and now I have a popup notification titled "Introducing Zoom Drive" that appears on all tabs and refuses to close. Yes, I clicked the x in the top right corner. Is there any way to get rid of this thing? 

Hi Zoom Community, I'm currently managing a Zoom Phone setup and have configured a Monitoring Group to allow certain users to listen to calls from both User & Common Areas and Call queues. The issue I'm facing is that the "listen" icon does not always appear for some calls, even though the monitored user is actively on a call, either through their direct extension or flow from a call queue. Here's what I've checked:Monitoring privileges are assigned correctly.Users and common areas are properly added to the Monitoring Group.The call queues involved are also included in the monitoring setup.Licenses are Zoom Phone ProZoom App version: Version 6.2.0Has anyone else experienced this issue? Are there specific call scenarios where the "listen" icon is intentionally unavailable?Any advice or clarification would be greatly appreciated. Thanks in advance!

I get calls from my bank for verifzing mz identy. The number of my bank is "Blocked by System" When I go into mz web account. There is nothing blocked. How can I unblock the system for that number? 

My microphone has suddenly stopped working.  Getting message  "Failed to detect your microphone"  "There seems to be an issue with your microphone."  It worked fine last week - have NOT done anything to change things since then.  Can anyone help?  I have a zoom job interview in 6 hours!!  

Hello, I downgraded my zoom pro account to basic just last week because I was not using it and now need to confirm whether a particular recording is still available in the cloud on my account from last August. I can't see anything when searching using the tool provided. Would cloud recordings from that time frame have been saved on a pro account? And should I be able to access them on a basic account or do I need to resubscribe? Lastly, is there a way to confirm that I have access to the meeting recording before resubscribing since that is pretty much the only reason I would resubscribe? Thanks so much!

how can i join public meetings? 

Sorry, this seems like a basic question, but I can't seem to find the answer on my own. I have admin access for Zoom at our org.  There is an upcoming meeting that I need to make some changes to, but all I have is the meeting ID.  I don't know who the host is. Is there a place in the admin dashboard where I can search for future meetings by the ID?  Or do I have to figure out who the host is and find it that way?

Здравствуйте! При подключении в зум конференции именно с планшета, один беспроводной наушник не работает. Наушники заряжаны.

We are a team of 10, we have a daily catch-up call every morning where anyone who is not busy with a priority task jumps on the scheduled reoccurring Zoom call.We don't know exactly who will be on the call each day, so I've made all ten of us co-hosts. It appears that whoever joins first becomes the host, which is fine.The problem is that if that person leaves the meeting the Zoom session is stopped and everyone gets bumped off unless the person leaving remembers to reassign the host role.Is there anyway to define a reoccurring Zoom meeting person with having a host?

I have been trying integrate zoom with my own app. Its a general app. I have given all the details like redirect_uri, client_id and client_secret . when I try to connect the connectors or  preview my app listing it throws resource_access_error. What does it mean and How do I fix that. APP Id : sdhx98b2RuGI6bN8V8dBCghttps://integrations.zoom.us/connectors/p/error?message=RESOURCE_ACCESS_ERROR

bonjour je voulais savoir si il etait possible d 'activé le fait que la main se baisse automatiquement aopres que l on soi interogéainsi que enlever le bouton reaction et y mettre simplement lever la main ( deja vue sur zoom ) merci

Zoom Workplace desktop no longer operates on my computer. I have been using the browser version for the last month or so but I would like to troubleshoot the desktop version. When I select Zoom either using the StartMenu icon or by directly double-clicking on the Zoom application, I seemingly get no response whatsoever. I see no delay, window opening or other indication that the program has attempted to run. There are no Zoom processes in Task Manager....not even briefly.It also does not launch from a browser or email/appointment link. I have uninstalled and reinstalled the program several times with reboots between the steps. I have run the CleanZoom program. Zoom does show in my Apps list but the "Modify" option is grayed out. I am not experiencing problems with other programs. I've cleared caches, deleted cookies. I've also run CCleaner. I browsed other messages here in the community but did not find additional suggestions. Configuration:Microsoft Surface Pro 9; 16GB

I have set a PowerPoint presentation on Zoom with overlay. It works fine for recording purposes if I am the only presenter. However, I have a co-presenter on the same PPT presentation. How can I add her to the video with me so the audience can see her? Thank you. 

Running Zoom Pro for Healthcare (for TeleHealth interviews w/o using emails), have BAA & Scheduler add-on added. Some post say use Call Out, but this feature is not showing. Post also say, you do not need Zoom Phone or Audio Conferencing.Using the list Zoom products, how do you setup and/or send video link invites from Laptop to cell phone? If not possible please advise

hi Everyone I'm a zoom host and recently, some people attending meetings are getting a weird glitch, where the "raise hand" just goes up by itself, have you herd of this, and can it be fixed? It seams to also, for these people, happen with the "thumbs up" emoji as well. i was there when it happened and had no idea why it was doing this. any help is appreciated, thx so much.  

If I want to use Zoom to record 1-1 video interviews for my Substack and YouTube channels, what plan and settings do I need? Any advice from content creators who have used Zoom for this purpose is hugely appreciated!

I am in a recurring weekly meeting where we always go into breakout rooms - about 40. Every week, a tech support host has to painstakingly rename them with particular names. Some people go to the same rooms every week, some move around, so it's not like we can preassign the participants. Is there any way to set up the zoom rooms so their customized names persist from week to week and we don't have to spend 15 minutes each time doing it over? I've googled/AI'd this endlessly but haven't found an answer that works.

Realice una reunión por zoom el domingo para una entrevista, al momento que termine la reunión finalice la reunión y me salió el mensaje de siempre que se esta descargando el video, deje que terminara y me abrió donde estaba ubicado y lo deje así. Hoy día me percato que esta el video y el audio pero no se reproduce y sale como archivo dañado. La entrevista grabada era muy importante para el trabajo que estaba realizando y ahora no se si hay maneras de recuperarlo. Espero puedan darme una solución.

What is on your roadmap for integration with other systems such as Informacast? We really like Zoom phone but need that integration with our horns and speakers system.

Today I joined a Zoom meeting via web browser. I was not the host of the meeting.  After I joined, I asked the host if he could record the meeting. Rather than record the meeting himself, he gave me host permissions and suggested I record the meeting on my end.  I started the recording from my web browser, and was notified that the recording had started.  After we both left the meeting, I tried to find where I could access the recording, but it was not showing in my account.  I was not a Zoom Pro user at the time of the recording. I have joined Zoom Pro immediately after realizing that the recording isn't in the account.  Will the original host have access to the recording? Is the recording stored somewhere I am just not aware of? 

Hi there,I teach online every week and send zoom invites out from my iphone (using the apple email software on my phone).  It usually works but this week the links say 'Virus Error Zoom Meeting Invitation' in the links I have sent to two students.I can re-send the email content i.e. the links from my main PC and not include this 'virus error' text which is in the subject line.  But why would this have happened please?  Any ideas? 

Hi All,I would like to know if I can automate sending SMS with Zoom Phone - Salesforce Integration. My requirement is to send an SMS at a trigger point on the Lead or Contact record. Like when Lead record status is 'Nurturing' then send an SMS to the lead's phone number.The documentation mentions that we can manually send an SMS to a lead or contact from the Zoom Phone widget, but there are no details on whether we can automate the sending of SMS.Please reply to this post if anyone has any information regarding this.

Buongiorno, durante una riunione mi è capitato di condividere il mio schermo per mostrarlo agli altri componenti della riunione e nel momento in cui lo schermo veniva condiviso, in corrispondenza della barra superiore delle impostazioni video di zoom, agli altri partecipanti usciva una barra nera e qualsiasi applicazione o riquadro appartenente all'app di zoom a loro usciva completamente nero/grigio, capita solo in alcuni pc e non in tutti quelli appartenenti alla riunione, come risolvo il problema? ho provato in tutti i modi possibili.

This happened suddenly and I haven't yet found a way to fix it.  My camera zooms all the way in so you're literally looking at a closeup of my nostrils.  I can't get far enough away to get "in frame."  Can anybody tell me how I can re-adjust some setting(s) so people don't think I have a giant head in Zoom meetings.  Seriously, I have a big Zoom today and need a fix.  Anyone?

 Version 6.2.11 (50939) For iPhone: There seems to have been a change today for using chat for direct message . You have to open participants then left click and select chat. Is there a way to do this on iPhone?