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Hi everyone, this is my first post here, so be easy with me please 😛I would like to ask you about the current challenge I have in my company.I am a Zoom Admin, and Zoom Contact Centre Admin too.We are migrating from a phone app we have in place to Zoom Contact Centre/Zoom Phone. I checked with Zoom support, and it seems I need to do something called Digital Signage to be able to display the dashboard/s into one of my Wallboards. The wallboards, are just TVs connected to a small NUC on the back of the TV. The NUC doesn't have a Zoom client configured. Therefore, Zoom support told me to download Zoom Rooms for Conference Rooms and Touchscreen Displays, and install the client on the NUC connected to the TV. Then, Zoom support told me to install the client on the NUC, and select Sign In. Then I should be able to see a pairing code(I can see it), and with the code, I need to go to https://zoom.us/pair and type the code.I did that also. Then I see a prompt from Zoom asking

I recently updated Zoom on Linux to 5.17.5 and noticed a new behavior:  when switching desktops the mini-window appears on the first desktop I switch to, but if I switch to a 3rd desktop (or, back to the original) it remains pinned to the second desktop.In other words, once mini-Zoom appears it stays put on the desktop it goes mini on.Past behavior was that the mini-Zoom window followed me around until I needed to maximize it again.  This was the desired behavior and for me, very handy.Now it's quite easy to lose the mini window (when you have 10 workspaces and dozens of browser windows.. don't judge!).Is this a setting which can be adjusted and reset to the old behavior?

The company I work for would like to see AI Companion metrics by department (e.g. Sales, Marketing, Manufacturing, etc.).Currently I see no way for me to pull AIC metrics except at the macro company level, even though I have all my company's departments loaded into Zoom via SSO/SAML and populated for every user account.

Hoping to get some help here.I've been using Zoom to host meetings on my iPad and I need to share my screen. For nearly three years this has worked perfectly fine. Since the beginning of the year this function became unreliable as I had to frequently cancel and then retry the screen share before it worked. Over the past few weeks this has completely stopped working. I've done everything from ensure IOS is properly updated to deleting the Zoom app and then reinstalling. During a few tests with an internal team member it did work one time, but that was it.Anyone else having this problem? I tested this on my iPhone and at least that one test worked fine. Not sure why it is so buggy on the iPad.Thanks in advance for any help.

I was excited to try out the advanced polling feature "Rank Order" poll for an upcoming meeting. We have five candidates for two open positions on a committee, and rank order polling would help the committee quickly identify the top two candidates in a single vote. The Rank Order poll on Zoom, however, has some challenges that prevent it from being effective:   The Rank Order poll automatically includes an un-editable description that the rankings are on a scale of Strongly Disagree to Strongly Agree. This has nothing to do with ranking. Users can select the same rank multiple times in the poll - for example, ranking everything #1 - which skews poll results. A standard ranking poll should only let a user select each rank once for any particular option Poll results are displayed as a stacked bar chart with a count of the ranks given to each option. It would be more useful to see a weighted score for each option based on the total number of rankings available. This would allow the

I have a background from a 2020 meeting that was shared with me.  My team wants to reuse the background. Is there any way I can copy/paste or share my background?

We keep getting in a situation where one of the support team members is out and we need to upload a video to his account to convert one of his webinars to Simulive.  Is this done thru zoom docs or sharing docs? How do I set that up so our support team van do it amongst us?

I'm curious to see if the community has any feedback on this:We've had complaints about users not being able to get past the menu. We've entered tickets to Zoom but their data shows that the users never presseda menu option. However, the users claim that they did. In an effort to lose those users, we updated the call flow to make sure the call goes to  voicemail for the team to monitor. Doing this has inundated us with voicemails with dead air. There's roughly 60+ voicemails on a given day. What can we do to better handle this and avoid the unneeded extra noise?

I am trying to Sync Azure AD Profile pictures for all users to ZoomI am trying to find info on this but cannot  find any valid documentation anywhere. I found articles with people using ADFS to do this but i got rid of ADFS not going back. Does anyone have any information on whether this is possible, I have an ongoing tickect with support but were going in circles

The participant I invited to a meeting was unable to join via the browser. She was supposed to download the Zoom app first, but she didn't want to. Until now, everyone could join the Zoom meeting via the invitation link and no one had to download the Zoom app. What happened here? This is a major disadvantage for my online meetings with Zoom if it no longer works via browser. Where do I change this? 

I am looking to move to Zoom calls/whiteboards for my online tutoring business.  I want to subscribe to the Pro plan for the calls and add the Whiteboard option (rather than the full Business plan) so that I can have more than 3 boards. I want to be able to create multiple boards as templates that I will copy to individual students copies as and when they are needed. This would mean that each student may have more than 3 boards. As my students will be using a Basic plan does that mean that they will only be able to access a max of 3 boards.Any advice will be gratefully received.Best wishesSimon

In Zoom webinar, there is a setting avaiable to choose a slected set of emojis. That also includes laughing emoji.  Since there is no facility to see who is using the emoji in webinar setup so some people misuse that emoji.  The effectiveness of a webinar reduces because of that.   Other selected emojis are good to be there as even if someone uses them excessively it doesn't create wrong impression.  So I strongly suggest that either that laughing emoji is removed from the selected set of emojis or some other provision is given. 

hi i want to ask that on android free plan there is no option for beauty filter even though I tried desktop site, Am  I right? Secondly I want to ask that how can we record meeting on desktop and android free version?

I'm not sure which location to post this question.Zoom has a noise reduction feature on its live feed but is doesn't seem to have the same capability when using Zoom's video playback feature. Does anyone know if there is a way to reduce this background noise?ThanksBob

I got the following invite:M&M Court Reporting is inviting you to a scheduled Zoom meeting.Topic: Special Shareholders Meeting of Green EnterprisesTime: Aug 22, 2025 11:00 AM Pacific Time (US and Canada)Join Zoom Meetinghttps://us06web.zoom.us/j/86216680252Meeting ID: 862 1668 0252Passcode: 933550One tap mobile+13462487799,,86216680252#,,,,*933550# US (Houston)+16694449171,,86216680252#,,,,*933550# US I attempt to find out who the licensee through zoom support but was unsuccessful. How do I make a complaint that will get notice from the legal department?

Hi, Good Day, @links to members, content..my name is Gabrie and I have a Polycom group 500 and I conect to the zoom meeting using the IP Address and when connect I enter the Meeting ID and passcode numbers and its connectes perfect wthout any problems... my problem is when some body sendme de passcode but with letters and I dont know how to put the letters in my polycom gropu 500 remote control... of course I clic the numeber with the letter but when I finish I clic # to send it but zoom system send that the passcode ir incorrect., Can some one help me please and if you speak spanish much good jeje because my english  is not good..  Regards,Gabriel Gamez  

I just updated Zoom to version 6.4.10 for Windows and I can no longer find my recurring meetings with no fixed time. There used to be a tiny small drop down menu on the Home page, but now the page looks almost the same, but that menu is gone. Where did it go? I can look at past meetings to get the address and join the meetings manually, but that can't be the only way, right?

When I start the Zoom Meeting app on Windows 10, it prompts me to log in, and when I do, it says "It looks like we are unable to connect. Please check your network connection and try again." This started to occur about a week ago. Unlike a previous report on this forum, uninstalling and reinstalling the latest version of the app (now at 6.5.11) does not help. The same error occurs. In the meantime, I can successfully log in to zoom.us and start Zoom meetings from someone else's Zoom link. Has anyone else experienced this recently? Known problem? Any solution? Thanks.

We have two new Lenovo T14s.  We have been heavy soom users for 2 years.  But with the new computers, our mic quality is bad (others on Zooms complain they cant hear us).  However, the new computers work just fine with Teams, WebEx, Google Meets, so it does not seems to be a microphone problem.  Our old computers still work fine, so it seems that it is not a network problem.  Would could be wrong?  Anyone else having this problem?  

It's August 12, 2025 and we've noticed that recently the dial in numbers are missing in Zoom Meeting Invites scheduled via web or Outlook Add In. The only place we see the dial in numbers is if you click a link at bottom of invite text that says "Join Instructions". Has anyone else noticed this problem? We want the "Dial by your location" section to show in the body of the invite with our selected dial in numbers. We've verified under Account Management > Accounting Settings > Audio Conferencing we have our regular toll and toll free numbers selected and the feature is enabled. 

When going to meetings, there is now a search date query underneath upcoming. How do I remove it? If I can't remove it, how do I set a default date range to a year out? I have meetings scheduled several months out. I want to see all of them when I click upcoming meetings.

QSC Core 110f running 1080p video and audio to Zoom Room PC. Sometimes we get robotic or modulated sounding audio to the far end. Working the issue with QSC but the issue is intermittent so it is tricky. I also have been getting reports of the audio to far end completely cutting out and needing to reseat the USB to resolve the issue. I was troubleshooting today and saw the issue first hand. It was odd... I could see in the windows sound devices that audio was coming into the PC but on the neat zoom panel I could not see any audio coming in even though the correct device was shown and selected. Having a heck of a time getting these issues isolated and resolved. Any assistance would be amazing! PC is a Dell Optiplex 5080 running Win11 Ver 21H2. I have verified all USB hub device firmware is up to date.

I'm out of town and need to be better dressed that what I brought with me for a meeting. Is there an effect or a third-party add-in that can be used to "add" a virtual coat and tie so that I look more professional? Thank you! Brett 

Hi allOur company is considering to use the new AI companion features and we understand some of those features require some sort of automated audio recording (smart recording) to work. We also understand from the support pages that the content of those recordings are not used to train the AI model.But the question is, if we enable and use those smart recording features, is it clear to the other participants (out customers, suppliers etc) in the meetings that their audio or content is recorded for those AI features and does Zoom collect consent from them for each recording? If our customers do not want this feature to be used, can they setup Zoom in a way that we are not able to record?  

I have a person I have extended an invitation to attend a recurring meeting who does not wish to join us. How do I remove that person from the recurring invitation?