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Hi. I’m the account owner and host, and I already enabled all the AI Companion and transcript settings in the Zoom web portal. But inside meetings I still can’t enable transcription or My Notes. It keeps saying that the feature “has been disabled by the host” even though I am the host.I create meetings using my PMI. Previously, note transcription would start automatically as soon as I joined the meeting. I could see and edit the live notes/transcript while me and the other participant were talking.Now, nothing starts automatically when I enter the meeting. I only see a greyed out box that I can’t click.And when I press “Open My Notes” Zoom says: “Host has disabled note transcription for this meeting.”I haven’t changed any settings on my side, and all AI Companion / transcript settings appear to be enabled in the Zoom web portal.Do you know what could be causing this?

Hello everyone,I'm excited to join the Zoom Community. I enjoy learning about Zoom's features, meeting best practices, collaboration tools, and productivity tips.I'm looking forward to learning from other members, sharing experiences, and discovering useful ideas that can help make meetings and teamwork more efficient.Happy to be here, and I hope to contribute to the community!

I just recorded a test meeting and saved it in the cloud.Can someone please tell me where I access the cloud?It's not obvious as when I record to my laptop, a separate window opens showing the recordings.Thanks,David

When I try to export “My Notes” from a meeting, it lets me export the “summary” with no problems, but when I try to export the “transcript”, it only exports the title of the meeting without the transcript.I’ve tried all the solutions google has found for me but none of them worked.  I’m hoping someone can help me.Thank you.

I create a meeting using the Zoom scheduler app on my Apple iPhone. When I tried to enter invitees, the scheduler will accept some email addresses, but not all. More importantly, even if I fully type a valid email address the scheduler will ignore that address and not add the person.

Hi - I have just switched PCs (from Windows 10 to Windows 11) and have developed a new problem > when I share content on a second screen (e.g. PowerPoint slide show) my Zoom gallery window disappears on my main screen and I am left with just a floating control bar - I need to be able see all the meeting participants when sharing in this way as I often share my second screen throughout a meeting - any suggestions for fixing this? Help please!

Dear Zoom Support Team,We are running a tuition center where multiple classes happen at the same time.Our requirement is that one user should be able to join multiple Zoom meetings simultaneously as an attendee using different meeting links. We do not need to host the meetings.Currently, we are unable to join multiple meetings at the same time using our Zoom account.Please let us know if this can be enabled and what plan or settings are required to support this requirement.Thank you.

Does anyone know how to get the ‘export’ menu item to show up?I’m trying to export my meeting summary to a .doc file and i can’t see the export option. Any idea on what settings i need to enable?  

Zoom Production Studio has had some updates, and it's taken us a week to look at them all.I am now happy to invite you to a two-hour deep dive into Zoom Production Studio.Register here , and you can join any of the weekly shows.We will look at all the features, old and new Show you how and where it can be used Have a demo setup to show you live  See what it is like from the admin, speaker and attendees’ point of view.You can watch on YouTube, live or recorded, but community members can join us live and post your questions.Experience what it is like to use Zoom Production Studio, giving you professional features without needing external hardware and software (but if you have that, we will show you how this takes everything up a notch)Register to join the audienceI am john Drinkwater, known by many as Lord Zoom.I am NOT a Zoom employee, so I will give it to you straight (but I do love Zoom, mostly)

It says only meetings in the selected time range will appear. You can see more meetings by updating the time range.I can find absolutely no way of updating this. And I can see no tuition on how to do it.Can somebody tell me how to do this?I found it much easier when we could just see all of our booked-in meetings.I don't know why this has changed.If you can help me that would be great and many thanks.

Can you please advise how I can sync with ICal as it is not working anymore and causing much additional effort at the moment. I do not use outlook or google and want to use apple calendar. The seemless sync was one of the main reasons choosing Zoom. Could you please help? Me and my clients are really frustrated. 

I have a Samsung Galaxy S10. When a call comes in or I manke an outgoing call using the Zoom app, the call is automatically connected to my watch. Each time, as soon as the call engages, I have to push the bluetooth button and toggle to handset. This does not happen ever if I am just using my phone in a non-Zoom capacity.I've looked and searched. How can I adjust the bluetooth settings? thanks,

Hi,Since the latest update of ZOOM, I don’t see the “badges” or numbers of unread messages in my taskbar (Windows).  Before You could see a red number on the ZOOM icon in the Taskbar if you had an unread message.  Now it’s just blinking for a moment.If you see a message coming in, it looks like it want’s to set a number as notification, but instantly it’s changing into a red dot and after a second, the dot is also disapearing.  Is this a common thing in the update?  Or is it a setting somewhere else?  Or is the feature not working anymore?If I roll back to previous version, the number above the icon is working when having unread messages.ThanksVincent

Can you tell me how to connect the Zoom neural network?

Since updating to Mac OS 26.3.1, the chat, video, and participant windows are no longer in the foreground during Keynote presentations. This affects my Mac with M1 and M4 processors. Until a week ago, before the update, everything worked perfectly, just like it had for years. I always present in full screen with two monitors. Any idea to fix this?

Sometimes, I do not have internet service.  For instance, if I am on an airplane without wi-fi.  However, the Zoom pop up "unable to establish secure connection" constantly appears, interfering with whatever I am doing on the computer.  How can I disable this pop up when I have no internet service? 

A question from a new user. I have set up weekly team meetings. Is it possible for meeting participants to help create a new agenda ahead of each meeting within Zoom, or do we have to do this externally?Many thanks.

내가 주최했던 회의 기록을 편하고 빠르게 보고 싶은데 어디에다가 숨겨놨는지 찾아 보기 불편하게  숨겨놨음. 

It looks like Zoom has determined that the entire world is incorrect with the definition of "Minimize" and has taken it upon themselves to rewrite the definition, for their own purposes. When you click minimize and you expect it to, um, I don't know....MINIMIZE, it instead gives you a little useless window that has top focus above your other apps.  Well, here is my personal opinion:  #FAIL It's really just a bad idea. How do I disable this annoying "feature"? Please, for the love of God, just    MAKE.    IT.    GO.    AWAY.  

Hello,I am a Zoom Pro subscriber and I have lost ALL the content of my Notes completely.Here is my situation:I can still see the titles of my notes, but all the content/transcriptions inside have completely disappeared I had many notes linked to past meetings that I had not yet processed The Trash is empty — nothing to restore I have only one single Zoom account I did not delete anything manuallyThis is a serious data loss for me professionally. These notes contained important information from client meetings that I cannot recover any other way.I have already tried:Checking the Trash tab → empty Checking account settings for Notes feature → enabled Logging out and back inI need urgent escalation to a technical team for server-side investigation and potential data recovery.Can a Zoom employee or moderator please help escalate this case?Thank you.

I would like to submit a new feature request - I need ability to add tables in chat. also if tables are copied pasted from MS excel, it should render properly 

I’ve noticed on my last couple videos that the sound recording doesn’t match the timing of the video. In fact there are visual pauses of me talking but the recording is still speaking.  It looks off and of poor quality.  This has happened using my desktop and my laptop so I can’t blame it on the computer.  Advice and shared experiences to help fix this would be appreciated. 

Hello, I am writing to request full native Wayland support and optimization for the Zoom Linux client. Currently, many users (including myself) experience issues with screen sharing, window management, and overall performance when using Wayland compositors (GNOME/Mutter, KDE/Kwin).Relying on XWayland is no longer a viable long-term solution as the Linux ecosystem is rapidly moving to Wayland by default. We need: Native PipeWire/Portal integration for screen sharing. Better resource management (CPU/RAM optimization) under Wayland. Fixes for screen flickering and window focus issues. This is critical for users on modern distributions like Ubuntu 24.04/26.04 and Fedora.

I am the owner and admin and the waiting rooms are on. I still can't toggle the meeting password off. And I feel like if have googled every answer and nothing works

I now have a white clouded border framing my display on Zoom meetings.  Can I turn it off?  If so, how?