About FinzfirmPC

FinzfirmPC · 2021-11-17 01:11 PM

Hello, we are using a Poly CCX 600 desk phone with our Zoom Phone service as a receptionist. The rest of the office is using Poly CCX 400's except for 1 other Poly CCX 600 that's in the owner's office. The issue that we're having is that sporadically...

FinzfirmPC · 2024-05-07 11:50 AM

Hello.I would like to ask a further question along these lines.Now, if you took the exact situation above but threw a Receptionist into the mix that would answer the initial call to our office instead of having the users extensions ring when the main...

FinzfirmPC · 2022-01-13 07:41 AM

This is in addition to my previous reply: Click add..create something like this

FinzfirmPC · 2022-01-13 07:37 AM

Yes, our issue was resolved by applying a provisioning template to our 2 Poly CCX 600 phones in the office. This was the procedure from Zoom: Please create a provisioning template with the followingcontent.bfcp.enabled="0"And Apply that template to t...

FinzfirmPC · 2022-01-13 07:31 AM

Yes, our issue was resolved by applying a provisioning template to our 2 Poly CCX 600 phones in the office. This was the procedure from Zoom: Please create a provisioning template with the followingcontent.bfcp.enabled="0"And Apply that template to t...

FinzfirmPC · 2021-11-17 06:09 PM

Thank you for the reply Brandon.No, we aren’t pressing # after the extension number, just the green phone icon after the extension number. It’s just strange how erratic the occurrence can be.

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Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Do all users need their own phone number?

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

User Activity

Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Do all users need their own phone number?

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions

Re: Sporadic busy signals when attempting warm transfer of outside calls to internal extensions