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Screen Sharing no longer works.....


Screenshot 2021-10-27 at 14.15.42.png

when I try to share screen, I get a message saying "You are restricted from screen sharing in this meeting". Does anyone know how to solve this? I have tried changing all the settings in my account ... to allow screen sharing for everyone everywhere! But still when someone joins my zoom, this message comes up.



Community Champion | Customer
Community Champion | Customer

Are you signed into the "host" account when joining the meeting?

Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***


If this is your meeting and you are signed in as the host and still seeing this error, confirm that the Screen Sharing setting in your profile is turned on.

zoom /profile/setting
In Meeting (Basic)
Under Screen Sharing


I have just posted this same question - have you found a solution? My settings are as outlined in the previous post?


I am also encountering  the same issue.  Anyone have a solution to this? Thank you


I am also having the same issue. I'm the host and my settings are correct. Need to screen share for a training in two days. HELP,  PLEASE!!! 


I had this same problem on my 'pro' account.  This is how I solved it:
- go to
- (log in with your host credentials if needed)
- you should be on the 'Meeting' sub-tab
- in the 'In Meeting (Basic)' section, you'll see a setting called "Disable screen sharing when guests are in the meeting"
- toggle this setting to the left

Dear Dancer Annie, 

I can't thank you enough for sharing this solution. It worked!! Now I can teach my class like I need to. You saved me. Thank you, thank you! You're amazing. 🙂 


AJ in New Mexico, USA