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starting outwith a simple question


I'm new to this , but when I click the zoom icon, it goes to this..., 

 says to choose an application....Sorry but what does that mean and how do I do it?

 When I try to get that answered it is like pulling teeth! Horrible customer service when I call!!!



Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @weezy thanks for your Zoom Community Post!  When you click a Zoom link it will by default try to launch the Zoom client. Zoom meetings and webinars also support joining through web browser but the client is going to give the most feature rich experience. If you have not downloaded the Zoom client, you can go to and download the client. Then try clicking the link again and it should launch the client and take you to the link. 


You may have also downloaded the client but your computer is trying to open a Zoom link for the first time. In that case, the pop up window you are mentioning should allow you to choose the Zoom Meeting client from a list on your screen, and you can put a check in the box to always use this client/app for these types of links. Then, going forward when you click Zoom links it will just launch the client. 


If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!