screen share button is inactive

[cheobtc]

screen share button is inactive

[anissat]

Hello @cheobtc - I'm not sure if you're saying Start Video is not working, or Share Screen. If you're asking about Start Video, you'll need to double-check that your webcam/video input device is properly connected and active (not currently being used by another tool). If everything is connected correctly, run a test ► prior to your next meeting to confirm.

[cheobtc]

Hello, I mean as the image shows that the SCREEN SHARE BUTTON is INACTIVE
IF I hover the mouse over it DOES NOTHING
Thank you

[anissat]

If you are the host of the meeting (as in, your account set up the meeting), check your Zoom account Settings and make sure Screen sharing is on:

If it is on in Settings but you're not seeing it for that particular meeting, or if you are NOT the host/co-host/alternate host, you will have to ask whoever is to allow screen sharing - the host can click the Security icon on the Zoom toolbar in the meeting and choose Share Screen under "Allow participants to":