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When I try to show a video from my desktop, the video shows to the participants, whose microphones I muted, but my microphone is still working and picks up ambient sounds from the room in addition to the video sound track. If I mute my microphone the video sound also mutes. Thank you in advance for you assistance.
Hey @sburech. when sharing content do you have share computer audio checked? You can click on 'Share Screen' to either share computer audio with your video you can check the 'Share sound' (Bottom left corner), or for music you can click on the advanced tab and click on 'Computer sound only.'
You can also look into the KB on Managing audio echo in a meeting if experiencing audio feedback.
I have a similar problem and I do select the two buttons at the bottom of the share screen. I never had this problem before I allowed a software update recently. I could share and show the video while muted and record while my mike was muted. No more!! Bad deal if true.